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Product & services pricing
3.39/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.83/5
Customer service:
3.00/5
Return/Replacement policy:
2.98/5

Verified
4/5

2024-08-13

Great product and good price

"Everything is fine but the shipping is a little bit longer than expected (Shipped about 10 days from the day of order)

But part arrived and all is good.
"

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Verified
5/5

2024-08-11

Review

"Good customer service, Keep you updated if there’s any changes."

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Verified
1/5

2024-08-09

Never received my part

"I ordered my parts two weeks ago and nothing yet"

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Verified
1/5

2024-08-09

Not clear on how to cancel an order with poor communication

"It was easy to order online, but I found a comparable product that was cheaper and could be delivered sooner. I tried to cancel the order, and it was only after this cancellation attempt that I received an update on the Mazda part order. I'm still unsure as to whether the order has been cancelled. Communication could be clearer and more efficient."

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Verified
1/5

2024-08-05

Part hasn't arrived yet

"Said pary was delivered Haven't seen it yet Still waiting "


Verified
1/5

2024-08-05

Horrible, have not received item.

"You are asking me to rate my experience assuming I have received the item. I have not received any communication that it has shipped or been delivered. "

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Verified
1/5

2024-08-03

Insufficient Information

"Ordered touch up paint but was not told where to pick it up. "

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Verified
1/5

2024-08-02

They cancelled my order!!

"I placed an order worth 900$, and on the website they mentioned they will contact me with any additional shipping fee over the 40$ i already paid, after 1 week they sent me an email saying we cancelled your order because 40$ it's not enough for the delivery!!!!!
What a joke !?
"

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Verified
5/5

2024-08-02

As positive as possible

"Order was placed easily. Communication was solid of the order status. Delivery was on schedule and well packaged. "

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Verified
5/5

2024-08-01

fast

"recieved the part faster then expecteced "

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Verified
1/5

2024-08-01

where The **** is my part?

"been nearly two weeks nothing but emails saying it coming , nothing has come... "

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Verified
1/5

2024-07-31

Waste of time

"Ordered part listed on site but after a few weeks received an email stating of a refund due to part being discounted. False advertisement online and parts should be updated as to what is available."

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Verified
4/5

2024-07-30

Fast, reliable

"Everything was great except for the packing. Product was loose in box giving lots of room for the product to be damaged by being throw around during transportation. Might I suggest packing the product with paper or bubble wrap tightly into box this will eliminate the unnecessary shaking & vibration of vital components of the parts."

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Verified
2/5

2024-07-29

Survey Request Received Before Merchandise Arrival

"A week after the order was placed, it has still not arrived."

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Verified
5/5

2024-07-27

Part in perfect condition, fits car, shipped quickly

"Great experience! Thank you"

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