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Product & services pricing
3.53/5
Chance of future purchase:
2.96/5
Shipping & packaging:
2.85/5
Customer service:
2.92/5
Return/Replacement policy:
2.74/5

Verified
5/5

2024-08-18

The Place for Mazda Parts

"Seamless shopping experience from beginning to end. The only dealership I will ever buy from. Thanks Boucher Mazda of Racine, WI !!!"

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Verified
2/5

2024-08-18

Almost a week and no information on where my order is.

"I don't know if and when my order will be delivered."

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Verified
1/5

2024-08-15

Bad Shipping Estimator

"Ordered a part online and paid for the part along with the estimated shipping that was provided. A day or two later I was sent an email "Good afternoon, unfortunately we can not ship this order for $24.95. We refunded the funds to your account and you should see those in 24-48 hours" nothing more in the email except signature and phone number of individual sending email.

I responded asking how much more would it be to ship because I did want the part. I had no further response. I would have understood and been fine with an additional shipping cost so why come across as to say, Because our shipping estimator got it wrong, we are not going to sell it to you.
"


Verified
1/5

2024-08-15

No contestan los mensajes

"Mi producto 8 días sin saber nada si se envío o no"

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Verified
5/5

2024-08-13

Good experience with mymazdapart.com

"Found mymazdapart.com on line when I needed a OE radiator for my vehicle. Their price was great with a discount and the shipping fee was at a great price. I will definitely purchase from them if need be in the future.
I would recommend mymazdapart.com to anyone looking for OEM parts.
"

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Verified
4/5

2024-08-13

Great product and good price

"Everything is fine but the shipping is a little bit longer than expected (Shipped about 10 days from the day of order)

But part arrived and all is good.
"

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Verified
5/5

2024-08-11

Review

"Good customer service, Keep you updated if there’s any changes."

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Verified
1/5

2024-08-09

Never received my part

"I ordered my parts two weeks ago and nothing yet"

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Verified
1/5

2024-08-09

Not clear on how to cancel an order with poor communication

"It was easy to order online, but I found a comparable product that was cheaper and could be delivered sooner. I tried to cancel the order, and it was only after this cancellation attempt that I received an update on the Mazda part order. I'm still unsure as to whether the order has been cancelled. Communication could be clearer and more efficient."

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Verified
1/5

2024-08-05

Part hasn't arrived yet

"Said pary was delivered Haven't seen it yet Still waiting "


Verified
1/5

2024-08-05

Horrible, have not received item.

"You are asking me to rate my experience assuming I have received the item. I have not received any communication that it has shipped or been delivered. "

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Verified
1/5

2024-08-03

Insufficient Information

"Ordered touch up paint but was not told where to pick it up. "

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Verified
1/5

2024-08-02

They cancelled my order!!

"I placed an order worth 900$, and on the website they mentioned they will contact me with any additional shipping fee over the 40$ i already paid, after 1 week they sent me an email saying we cancelled your order because 40$ it's not enough for the delivery!!!!!
What a joke !?
"

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Verified
5/5

2024-08-02

As positive as possible

"Order was placed easily. Communication was solid of the order status. Delivery was on schedule and well packaged. "

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Verified
5/5

2024-08-01

fast

"recieved the part faster then expecteced "

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