"Great service! Product shipped as described."

"DONT EVEN THINK TO BUY FROM THESE GUYS. THEY ARE TERRIBLE THAY ARE A REALL FRAUD. I AM GOING TO OPEN A COURT CASE FOR THESE GUYS.
It took me more than a month to buy from them and more than 100 emails and lot of international phoen convesations.
I chosed to buy two sunglasses on their site, they charged my credit card immeditaley than they camed with email that the items are discontinued. They offer me different sunglasses i accepted. Then they tell me that i have to wait untill the get the other sunglasses for two weeks, ok i wait. They send them to lab than, another 10 day, ok i wait. They shipp to other country then, ok i wait. Then finally i got them. BUT BROKEN, both of sunglasses, the BCLGARI had a missing nose pad, and for the armani they were scratched lenses, broken bullons that hold the lenses, they were in terrible condition. I email them back with the pictures showing them on what conditions they mail me the sunglasses, they tell me that the lab has destroyed them, i have more than 25 emails sending now and the BECKY says to me that she doesnt have spare parts, and that my item is also a discontinued item. SO THERE IS NO SOLUTION. AND NOW I AM WITH BROKEN SUNGLASESS that cost me around 800$. If anyone can help me with this case please mail me back. And these guys dont know how to comunicate at all.
Here are some speciall communications with BECKY:
I am not sure why you even are emailing karina who sits in another office and does not do the ordering
You emailing the limo driver when you aught to be emailing the chef :)

Becky S.
Customer Service
www.OpticsFast.com
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My card was charged and the bank called me, and Karina confimed it,and here what BECKY say,
I never cahrged your card so how can the bank call you?
I don't trust this order to be honest.


Becky S.
Customer Service
www.OpticsFast.com
-
It’s a catholice holiday GOOD FRIDAY I don’t care about it why I am open :)

Becky S.
Customer Service
www.OpticsFast.com
-
BVLGARI is misisng a nosepad right?
Armani what you do you think we have a collection of parts for each pair of glasses in stock and we simply
Hey joe give me part # 48947049 for this frame?? ahahahaha are you serious?


Becky S.
Customer Service
www.OpticsFast.com
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I am not sure what to do as we don’t have parts I can have my lab fix the frame I guess and then send you the frame back fixed along with nosepads?

Becky S.
Customer Service
www.OpticsFast.com
-
Why do you think we have parts?
I buy items from various places I bought the frame is all.
You really think we have parts?
I work from home what parts?

Becky S.
Customer Service
www.OpticsFast.com

AND MANY MANY EMAIL, CANT COPY THEM ALL HERE, JUST DONT BUY FROM THESE WEBSITE. TRUST ME"

"I'm very happy with my Dior sunglases. Optics fast has the best prices in Sunglases !!!"

"TERRIBLE SERVICE !!! SENT MY EYEGLASSES FOR REPAIR /NOTHING MAJOR/ THEY KEEP AROUND 4 WEEKS, DID NOT DO NOTHING, SEND ME BACK . SO< I JUST PAID TWO WAY SHIPPING."

"Like everyone else, I shipped my Oakley eyeglasses February 27, 2012 and now it is April 15, 2012. I haven't even receive a pricing quote or tracking number like Linda in the repairing department told me. Are you serious?! This is the worst company ever! I just called the company today and told them I want to have my glasses shipped back and the girl who answered the call said ok. I am not satisfied with this and will never recommend anyone to this junk hole. We should just take them to court!"

"This site was very quick and very helpful. I will continue to use them to buy high quality authentic designer sunglasses and to repair them if they Break, excellent work!"

"This is my first order experience I've had with OpticsFast.com, I would just like to say that their customer service wether by phone or email is exceptional. They answered my every question and concern that I had, and last but not least, they have 100% price match guarantee, which I gladly took advantage of and saved $40+ from the price they had online... I can truly say that my experience has been great and I will recommend my friends and family for all their optical needs. Thank you!!!"

"Solid from start to finish. I came to them with a better price from a competitor and they did the review right away and beat the price. Would definitely order from them again PLUS it was super easy to get them on the phone and also by their LIVE chat."

"Dont believe any good reviews from these guys...i am sure they are from themselfs read all the problems people have had with opticfast...there are dishonest and slime...."

"I was extremely happy to find a service like OpticsFast that would fix my glasses for less than 10% of a new pair when LensCrafters would not. OpticsFast Process was simple and straight forward."

"I recently purchased a pair of designer sunglasses from OpticsFast and was extremely satisfied with their pricing and service. OpticsFast reduced their already low list price to meet the prevailing market price for the item and also included free shipping. Their customer service agents were pleasant to talk with, easy to contact via either telephone or e-mail and very helpful. OpticsFast will definitely be my first choice when shopping for glasses in the future! "

"I'm delighted with the service at OpticsFast - ordered a pair of Bvlgari glasses for myself and they arrived so fast - within a week they were here in Australia. Couldn't be happier with the service, communication and the cost!"

"VERY HAPPY CUSTOMMER !!
I WAS LOOKING FOR A PAIR OF MONT BLAC EYEGLASSES THAT I COULDN'T FIND BACK IN FRANCE AND APPARENTLY THE MODEL WAS DISCONTINUED BY THE BRAND.
THE STAFF AT OPTICS FAST MANAGED TO FIND ME THIS PRODUCT VERY QUICKLY. I ORDER TWO DAYS AGO AND I JUST RECEIVED MY SHIPPING CONFIRMATION TODAY !!!
I WOULD RECOMMEND THIS SITE TO EVERYONE AND COME BACK TO THEM FOR MY NEXT PURCHASE.
OVERALL GREAT PRODUCTS, GREAT PRICES AND VERY EFFICIENT AND FRIENDLY SERVICE !
THANKS TO BECKY AND CRYSTAL
DAVID "

"A thorough disaster. It took a month from the time I placed the order and shipped my glasses to get them back - only to find they had done the job wrong. Instead of replacing one lens with a non-prescription blank (I had one eye corrected with laser surgery) as specifically requested, they replaced both with blanks. Opticsfast is misnamed. Slowandwrong would be more accurate."

"Absolutely the worst customer service and the worst people ever. Becky S. the owner does not conduct herself in a professional manner and even once called me names. This site is a scam. DO NOT ORDER FROM THEM. They inflate the reviews with good reviews to rip people off and are doing a good job. BEWARE."