"I needed some parts for my 2018 triumph tiger and I was able to place the order easily online and they kept me informed every step of the way. Great service "
"This was my first time purchasing from Cross County Cycles. Prices were reasonable, and delivery was exactly that which was communicated! I’ll be back!"
"We have been trying to get these parts forever! Cross Country Cycle Parts to the rescue. Thanks so much"
"Need a new pump assembly plate to tank o-ring. Price was good and they shipped it quickly."
"I purchased a right-side handguard for my Multistrada from their product search and it came in three weeks later in the wrong color. Not really a big issue, but it didn't match the left-side handguard. I called at least 10 times (left messages at least twice) and emailed to try and either get the right color or order the other side in black. Never returned any phone calls or emails after days of waiting. Ordered the matching part from another Ducati parts dealer. Would not chose to use Cross Country again due to the lack of response. "
"Web site was very easy to use and locate the gasket I needed for mu 2013 Triumph Bonneville T100. Shipping was quick and price reasonable. Very happy."
"They had exactly what I needed. Advice from customer support was good. Part arrived in a reasonable amount of time."
"Called to get an EST of delivery given the statement about not all parts are in stock. I was given a "ordered Triumph parts are running about 3 weeks," got the clutch holding tool in a week. Great! Just ordered crank position sensor and the RH case cover gasket. Hopefully these parts will also arrive earlier than normal."
"I'm running an older bike, a 2006 Triumph Speedmaster. But OEM parts are still available, thankfully. Chase down the part number, Cross Country will find it for you. Thanks! Shout out to the parts department."
"I have ordered OEM parts from Cross Country Cycle several times. They are my go-to when I need to look at a part diagram to identify a specific part number, especially when it's a one-off small piece like a rubber gromet, specific clip, etc. Parts are always ordered and shipped quickly."
"Pricing was good, parts in stock, allow ten days for west coast orders. Felicia sent updates at each stage of order/delivery. Will likely use again.
Note to vendor, charge $1 more shipping and use USPS Priority, I would have had parts in two days. :) "
"Everything went A-OK, with good communication, right parts, shipped promptly."
"I’m performing a valve adjust on my Triumph Triple and need some Triumph specific engine tools. After an extensive internet search using multiple platforms, I found Cross Country Cycle. Their website indicated that they were able to source the tools I needed. Within a day of initiating the order, Cross Country Cycle emailed me confirming that order was received and as soon as all the items are available, they will be shipped. Let me tell you, that the communication from Cross Country Cycle is better than most, Chris and Felecia were on top of informing me of the status of my order. Within five days I received the items in perfect condition. I will be doing business with Cross Country Cycle in the very near future. "
"I've ordered parts here several times and always had an excellent experience. Prompt hassle free delivery of parts every time. On one occasion there was a problem with Triumph with the part number not matching the part I needed. Cross Country parts person contacted Triumph and got me the right part. You have to appreciate that kind of service. "
"The communication by Felicia was great. The price was also great and relatively quick deliver for a part that came from overseas. Bought from them before and will continue to support the business. "