"Needed replacement parts for my 2004 Triumph Bonneville. I’m ridiculously extreme about wanting original parts and exact replacement and won’t settle for after-market knock offs. Cross Country had exact replacement parts, right down to the exact screws, screw caps, clutch lever, and other parts that were exact replacement of the original. As always, these parts are more expensive than aftermarket, but definitely worth it. Cross Country did an awesome job of modifying the order when I changed it up, and a great job of communicating shipment and tracking. Will definitely do business with them."
"I bought a 03 Bonneville back in the summer. It was in great shape, but she's needing a little freshening up so to speak. As I'm doing my maintenance, if something looks to need replacing I will buy new and do it. I did my google searches looking for a company in the USA. I found Cross Country, looked at their reviews and decided to give them a go. I didn't need much just an oil seal for the front drive sprocket. The order was filled and shipped, no problems at all. Part arrived quickly and is just what my old Bonnie needed for now. I will be using Cross Country for my parts replacement from here on out."
"Highly impressed by this crew. Parts were delivered promptly. When I called in for help, agent went way above and beyond my expectations of helping me find the right part. Obviously, customer satisfaction is top priority here. Especially impressed by my phone call with Felica. Will order again when needed. Thanks! "
"No complaints. Item arrived quickly and it was exactly what I wanted."
"Was missing a hex bolt and was able to search the site and find a replacement. The part was ordered and shipped to me within a couple of weeks. My local shop does not sell parts so am really glad that you guys are taking care of me from afar!
"
"Very good reliable seller I was a little concerned since I had not done business with therm before but they came through like a champ. "
"Great selection of Triumph parts, even those that are hard to find. Kept me apprised of order status. Fast shipping!"
"Order process was seamless, communication was excellent, I would definitely shop here again"
"Great communication and service. Will definitely be a return customer!
Thanks Felicia!"
"Order several parts, one of which was back ordered. I was provided an ETA and was given the choice to proceed with the complete order or just the partial. Great customer service, and happy with how quickly everything came! "
"It took almost four weeks to get the parts (the website claimed parts available), plus very poor conversation. The check the order status link on the website still doesn't even show it shipped. Of several manual shipping notifications only one worked and USPS couldn't tell where it was. Finally received two packages of which the postmaster claimed one was ordered by CCC to be sent back. lol.
Got the parts. Could have ordered them straight from England myself. Hope i can now remember how to put the transmission back together..."
"I had ordered a part for a customer of mine and as it happened he decided not to repair it. Felicia was very helpful and understanding of our problem and intercepted the package before it got here. She earned our Triumph parts business from now on with that kind of customer service. Many thanks to her and to everyone at Cross Country.
Eric
Oneonta Motor Sports"
"I ordered a Triumph Bonneville T120 backrest it was on backorder but it came off back order very quickly they gave me the option of canceling or keeping the order I kept the order. And I'm glad I did."
"Easy to use and good feedback."
"Was looking everywhere to find the parts for my 09 daytona. They had them and I’m very thankful!"