"Photosolve went out of their way, calling me personally, in order to make sure that the item I had ordered was going to work with my equipment and that I had what I needed. I ordered an adapter for a digital camera lens, and it turned out I also needed an additional adapter to make sure the item I wanted would work with the lenses I had. Photosolve called me to make sure I had what I would need, and as it turned out I needed the additional adapter as well. Granted, this makes them an extra sale and would also save them money in the long run, but unlike many other merchants who would ship and then let me find out I needed something more, only to be frustrated when what I had ordered was insifficient, Photosolve called within 30 minutes of my placing the order and confirmed everything. I call that service beyond the call of duty. When I need more camera equipment, I will be looking them up again."
"We were very pleased with our experience with this company. We received great information on the phone and the item arrived the next day."
"I first learned abut this product from a Panasonic "forum" where a photographer, using a viewer, resolved the same difficulty I have with taking digital photos in bright sunlight by trying to use the LCD. "photosolve's" web page is aimed at offering a product without charging the equivalent of the fiscal debt of the state of Montana. Being photography challenged I did not completely understand some of the product description, so I called photosolve and talked to photosolve's Founder and CEO for half an hour. His explanation was concise and quite clear, so I ordered one of the units. He said that he would ship it that same day and I should receive within two days. I ordered the unit on April 26 and it is currently attached to my digital camera (today is the 28th). He was both pleasant and professional. I would have no qualms abut either purchasing additional items from photosolve, or racommending him favorably to other photographers."
"I have ordered online many times from many different vendors. Photosolve and it's owner "Phil" were excellent. I needed to copy some old Kodachrome slides with my digital camera and he had the equipment and knowledge to make it all work. Not only did he take time on the Internet and phone to help me he said he was available for after sale help with my project. His prices were slightly higher than some available for similar equipment but you pay for what you get and this operation has been a fine experience. In my opinion Photosolve deserves to be congratulated."
"I am so impressed with this company,and cannot praise them enough. I have never had a more satisfying experience then this before, on any other purchase. I rec'd an email to confirm the order, then I rec'd an email telling me it was ready to ship, then I rec'd another e-mail to tell me it had shipped. I was not home on the first delivery attempt. I rec'd an email from this company informing me that USPS was trying to deliver this item. I have never been treated so good before. There was no guessing on my part, I was informed of every move my purchased item had made.The item arrived in 4 days from placing the order. I am a bussiness man myself, and I have learn't from this experience. This is how I will treat my customers from now on. "
"I have a new digital camera, and I ordered a specific lens adapter, a UV filter, and a camera cap. All three are perfect, were shipped the day they were ordered, got here quickly, and were the lowest prices for what I needed. I will order from them again with no hesitation!"
"I am an 84 year old spendiing an abnormal amount of time with my PC, and was searching for an unusual attachment to convert 35mm slides to digital format tp load tp my PC. I received absolutely excellent service! Before ordering, my questions were answered directly and professionally. Upon ordering, again questions handled in same manner, and surprisingly, the products ordered were received the following day via USPS, from an adjoining state. Now anxious to begin using the products ordered."
"I needed a 52mm reversing ring.
I found it at photosolve.com.
I ordered it.
They shipped it (fast).
I'm happy.
"
"Excellent service! This is one of the finest internet companies in which I have ever had the pleasure from which to order photographic products."
"Excellent product and service, flexible in combining separate orders, very quick shipment. Satisfied customer, I bought from them a few years ago as well. "
"Very prompt service, the item I ordered was delivered as promised. I would definitely order from Photosolve again."
"I am very satisfied and pleasantly surprised with the purchase I recently made with Photosolve. The item (a lens adapter for my panasonic lumix) was delivered much sooner than I expected.. BTW I am from the PHilippines..
Regards
Butch Aldana"
"Can't imagine better service and communication - recommend it highly - one of the best companies I've ever dealth with."
"I was very pleased with my purchase and the quick delivery. I would purchase from Photosolve again."
"I receieved prompt and excellent presales advice, my order was shipped within a day, was well packed and arrived safely within a reasonable time (given that it was travelling from the US to the UK). Photosolve also emailed to ensure that my order had arrived safely.
All in all some of the best service I have experienced in a long time."