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Verified
5/5

2005-03-10

" I had purchased an Xtend-a-Lens for my Panasonic FZ-15 digital camera which I have found to be a very use tool. As a matter of fact I searched the internet but, no one else had them for sale.

In need of an LCD hood, which I purchased the day before and I found the above lens adapter on the same web site. A word with respect to the LCD hood, this is my second LCD hood. The first LCD hood was for my Sony S70 which I purchased 7 years ago. I can't work with out one, consequently I purchased an additional one for my Panasonic FZ-15.

I got excellent advise in selecting the correct adapters and shipment was fast. Their products are of excellent material and craftsmans.
"

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Verified
5/5

2005-03-08

"I am totally impressed with Photosolve. Great communications, fast shipping, easy to use website and products that I don't know how I lived without! I will do business with them again and again."

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Overall quality of the company
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2005-03-04

"I was referred to the website by a post in a photographic forum recommending one of their products. I had looked at a competing product, and wanted to compare -- I found enough written information, as well as useful images, to compare the items, and learn how I might be able to use the product (Xtend-a-View Variable) on my cameras. I was impressed by the use of metal rather than fabric to create the lcd screen shade, and the addition of a 2x removable viewer tube, and chose that model. Purchasing was quick, easy, and secure. I was surprised to get an immediate confirmation e-mail, even though it was nighttime. I received no phone calls or emails from the company to "up-sell" me additional items, but I received two more emails with tracking ID info for the order and a copy of the invoice. I received my purchase via USPS Priority mail on the third day. Packaging was excellent, all items were in the box, and I am quite happy with the fit and finish of the viewer. I've tried it out on one of my cameras in my backyard, and it works as expected. I'm quite happy with the company, and my purchase, and am anxious to get out and use it."

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products damage free
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Verified
5/5

2005-03-03

"Excellent communication: - fast, authoritative answers - lots of post-order shipping follow-ups and direct link to carrier site...all very professional. Good product...just as presented:
a clever, practical and affordable solution.
Order in confidence!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Being easy to reach
Making decisions on their own
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Verified
5/5

2005-03-01

"Very pleased with speed of shipment and quality of product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-02-26

"Unbelievably simple and fast. One of my brothers suggested the site as the source of a b-day gift for the other. I logged on, easily found the items, ordered them and they were delivered in,it had to have been, within 48 hrs. I know I got them within 24hrs of confirmation email. Super, super fast. Excellent!"

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Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-02-23

"A great, quick an friendly internet shop. Also for customers in The Netherlands I can recomment it. Delivery in 6 days with good advice. Definitly recommended."

Detailed Review Benchmark + -
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Is committed to quality products and services
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Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
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Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Delivering products damage free
Overall technical support
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Being easy to reach
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Verified
5/5

2005-02-22

"I was looking for special photo components and found the Photosolve website. What an interesting and easy to use site. All my needs were fulfilled with first quality products. My order has been confirmed by email and sent rapidly. Above all, I have appreciated the courtesy of Mr. Williams and I will not hesitate to do business again with Photosolve in the future. I highly recommend this company."

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Overall quality of the company
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Is committed to quality products and services
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Is consumer focused

Verified
5/5

2005-02-20

"This order was depatched promptly. It took nearly 2 weeks to come to the UK. This was OK as Photosolve warned that it could take this long by USPS & the cost for delivery was very reasonable $6.Photosolve were attentive in enquiring if my order had arrived safely.
The products (extend a view vario & omni bracket) are well constucted and are fit for the purpose.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2005-02-18

"Promptly emailed me a shipping invoice and tracking info. Highly recommend."

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Verified
5/5

2005-02-17

"Very pleased with the merchandise which included Xtend-a-View Pro Mini Kit and the Xtend-a-Mount OMNI. Order was filled and shipped promptly and follow up by the company was good. Would definitely recommend them based on my experience.

Joe in Tennessee
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Verified
5/5

2005-02-15

"Photosolve is a great company. They not only try and understand your photography needs and help you solve a problem, but they can then sell you the solution at a competive price and ship it out the same day! Prior to finding Photosolve, I visited two photo stores to try and find a lens adapter for my digital camera. At one store the owner told me I'd have to find a machinist to make the part I needed. Fortunately I found Photosolve before I went that route and had my problem solved with a thread converter in less than 15 minutes. Thanks again Photosolve! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
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Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-15

"I have just finished my third purchase from this company and have found excellent customer service and useful and innovative products. I purchased a lens adapter as gift for a relative, (the camera manufacturer no longer sells one), and was impressed with the quality of the replacement, (metal instead of plastic). I decided to order a macro lens to go with the adapter, even though it was listed as out of stock. The estimated restock date was still within my deadline. I received an email from the owner, informing me that the product might not be available by that date, and suggested a less expensive alternative. I approved the substitution, and casually mentioned that I’d like to see him stock a metal lens adapter for my camera, a Canon A85. He responded with a link to a suitable product on a competitor’s website, and even offered to purchase it at cost if I wanted one.

The site provides useful information on the features and application of the products, as well as guides for identifying the correct model for various digital cameras. My orders were filled and shipped the next business day, and there was plenty of timely notification on their status. I highly recommend purchasing from Photosolve.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
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Being trustworthy
N/A
Resolving problems
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Being knowledgeable
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Speed of web site
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Verified
5/5

2005-02-14

"Although the seller doesn't offer an 800 phone number, he is most helpful by providing an excellent photographic product--a viewer for digital cameras--and equally excellent advice and followup assistance. I was especially pleased with his extraordinary efforts to accommodate the special needs I had with my Canon G6. Fair price and prompt delivery also were a highly satisfying element in my transaction. Highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-13

"Ordering from the website was easy. The item I purchased was shipped and arrived within 5 days. The item was of excellent quality and works as stated in the online catalog. This was a painfree buying experience. "

Detailed Review Benchmark + -
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Is easy to do business with
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Is consumer focused