"I purchased a Sony MiniDisc Player RefurbDepot.com. The shipping was fast. The Product arrived in perfect condition. In fact, they had the lowest price. I will do business with them again. Thanks RefurbDepot.com!"
"Rip-off, Fraud, Scam are only a few of the nicer words that I would use to describe this company! There "modus operandi" is to sell you returned goods at a discount and then when you try to send it back as defective tell you to send it to the manufacturer for service. If you ask for a refund then they will charge you a 20%-30% "restocking fee." I have been trying to resolve the charges that they put on my credit card for over 2 months now. I wish I would have found this site before I ordered from them. YOU HAVE BEEN FOREWARNED - BEWARE! BEWARE! BEWARE!"
"This is a terrible company. I ordered an HP Pavilion notebook from them, and received a defective notebook. First customer service agreed to replace the notebook, then turned around and refused - after I had already shipped it back. It seems their practice is to resell defective products and demand that customers have the original company's tech support fix them. If you want to buy broken equipment and try to fix it yourself, then by all means make your purchases at Refurb Depot. Dealing with customer service has been a nightmare; my credit card company is currently solving the dispute for me."
"very poor customer support and shipping procedures. No documents, no warranties included with shipment. Promised they would be sent got nothing."
"I purchased a Nikon Coolpix and a spare Compact Flash memory card. The camera arrived with a Smart Media memory card for which they will not issue a RMA. On the phone they say 'they are working on it'. If they stick me with a $50 memory card I can't use, I won't buy from them again. Update 11/02, the credit card company got me the refund on the part I didn't order, but I probably won't take a chance with this reseller again."
"HERE IS A SURPISE!!! I ordered an Olympus C-2100 for $415 plus a Mack 5 year warranty from Refurb Depot by phone at around 10AM on August 5th. I opened the conversation by telling "Joe" that I just wanted the camera and warranty and that I needed 2nd day air. He called out to someone to verify the 2nd day air at just $17 and then placed the order. NO ATTEMPT TO SELL ME ANYTHING ELSE!!!. I received a confirmation email when I got home that evening and another email with the UPS tracking number the next morning.
The camera arrived at my door at 9AM on August 7th, exactly 48 hours later. It is a perfect C-2100 with not scratch on it, all software and equipment in the factory refurbished Olympus box with a 90 day Olympus warranty. Refurb Depot sent a copy of the invoice along with the Mack Warranty paperwork. The invoice even had a pink sticker on it reminding me that the Mack warranty card had to be sent to Mack within 30 days.
My wife has spent time checking the camera out and it works perfectly.
The only minor problem we had with Refurb Depot was the poor packing of the shipment. We felt they could have protected the camera better.
I guess this proves that you pays your money and takes your chances.
We are very happy.
My only m"
"Ordered a digital camera from them and they said they shipped on the 25th when in reality they were lying. It didn't ship til a week after that.
Found ResellerRatings a little too late or I wouldn't have ordered from them at all. I will refuse the package when it gets here and request a refund.
Stay away from this company."
"I don't have an invoice number, I ordered a Fax combination, it didn't work, trying to send it back. Requested a RMA# several times. Wish I knew of this site before I purchased ANYTHING from this company. Never will again. reported this company to the IFCC, which the FBI and several law inforcement agencies "patrol" the websites. Hoping I will get some answers. There is much more to this story. But, I am so mad that every time I think about it my blood pressure goes through the roof. DON'T BUY FROM THIS COMPANY. I should have know better.
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