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Product & services pricing
4.62/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.80/5
Customer service:
4.60/5
Return/Replacement policy:
4.47/5

Verified
5/5

2021-01-16

Great experience

"Selling my used MacBook was very easy. I would definitely use this company again. "


Verified
5/5

2021-01-16

Good service

"Offer good and service excell"

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Verified
5/5

2021-01-16

Great Experience

"The process worked exactly as described. Fair trade in evaluation and price. Prompt payment. Will be using your service in the future as needs require."

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Verified
5/5

2021-01-16

Fast, easy, and good prices

"I’ve sold several apple products to SYM now. A couple of laptops, an Apple TV, and a couple of iPads. I’ve always researched the prices and found SYM to be quite competitive. Plus, they do perform security cleans/wipes on the devices (in addition to the ones I do) for added security. I’ve also sold items on eBay but generally that’s a bit riskier. There are always concerns about data and sometimes online buyers from eBay can cause problems with false claims of damaged items, etc. I also sold an old Apple TV on eBay and later discovered that the “wipe” we did was insufficient and someone used out device to stream Netflix using our account with it. Never had these problems with SYM. Great service and I plan to keep using them!"

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Verified
5/5

2021-01-16

Awesome service!

"I had lots of doubts about shipping my laptop to some far away place and expecting to be PayPal'd money, but I took the plunge and you should too. They gave me the same price I would get from selling it myself on other sites for a 100% hassle-free process. Once the laptop arrived at their facility, I was paid within 24 hours. Highly recommend!"

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Verified
5/5

2021-01-16

Perfectly simple service

"I got notifications about how the process was coming along and received my check promptly."

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Verified
5/5

2021-01-15

Great experience!

"Everything was easy and there were no surprises. The original quote was not reduced once I sent in the product (which other companies have done). Thank you!"

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Verified
5/5

2021-01-15

Easy and fast !

"Great experience ! I appreciated the quick turn around and friendly service !"

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Verified
5/5

2021-01-15

Great process. No issues.

"Simple, just follow the directions and it works great. "

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Verified
5/5

2021-01-15

Awesome service!

"I recently bought a new MacBook Pro from a retailer because my MacBook Air didn’t have the minimum specs for my coding bootcamp. The same retailer offered to buy my old computer for less then half of what I got from SellYourMac. This got me shopping around for a resell site. SellYourMac gave me more $$ than the other sites I checked to resell my used MacBook Air. Usually I keep things forever but with this service I will probably upgrade computers more often. Very easy! "

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Verified
5/5

2021-01-15

Best Apple Trade In Service

"Clear instructions, fast response and quick pay. It doesn’t get any better."

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Verified
5/5

2021-01-14

Easy and fast plus trustworthy

"It took around 10 days to complete de whole process and I got emails for every step of it. They make it super easy to send and the emails gave me confidence as I was a little skeptical at first but I would totally do it again. The payment was on my account super fast also. Really love this service."

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Verified
5/5

2021-01-14

Great experience!

"Excellent service, fair quotes offered. The whole process was seamless. Will definitely use this service again."

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Verified
5/5

2021-01-14

Simply the best

"All the steps in the procedure are swift and the customer is kept well informed. As a bonus of course, the have the best price!"


Verified
5/5

2021-01-14

Consistent, Responsive, Efficient!

"I've sold many items here and enjoyed the ease provided by an efficient program. The customer service is responsive, the reimbursements occur in a timely fashion, and the small changes to pricing have been fair. I will continue to use this service!"

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