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Product & services pricing
4.64/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.61/5
Return/Replacement policy:
4.50/5

Verified
5/5

2021-01-23

Very well managed.

" Thank you.。。。。。。。。。。。。。。。"


Verified
5/5

2021-01-22

Straightforward and Easy to Work With

"Not the first time I have used SYM, and the experience this time was consistent with those before. The process from the online quote and shipping setup through the communication around status all the way to payment is professional and timely. No issues doing business with these folks. "

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Verified
5/5

2021-01-22

Very Easy Experience

"I looked at several sites online to try and get the best value for my used Mac - this website actually gave me $75 more than any other quote I could find online. I was paid pretty quickly once they received the Mac - it was also easy to ship because they used FedEx and most Walgreens locations will ship FedEx packages for you now so I didn't have to go find a FedEx store. "

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Verified
5/5

2021-01-22

Easy and fast

"Trade in occurred in exactly as promised. "

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Verified
5/5

2021-01-22

Excellent service!

"Great communication, really easy to do! Highly recommend!"


Verified
5/5

2021-01-22

Quick

"I was turned down by Apple for selling back and they kept my charger lol (it was beat up). I was disappointed because it’s a product jsut take it !!! But it works ! Just the OS is missing. It’s a classic I love her but I have no use. Getting something and knowing she may be in good hands is a relieve. Thank you for being quick. Would had been nice to be sent a box but luckily I have boxes and was able to ship in the best box for the equipment. That would be my only suggestion (unless with the label it is a drop off and the shipper packs the rest? Idk I just saw a label and it read ‘pack and ship’) thank you "

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Verified
5/5

2021-01-22

Super convenient and great price!

"Loved the experience, would definitely use again to sell another macbook. "

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Verified
5/5

2021-01-21

Fast and Fair

"Great experience turning old Apple products into cash. Highly recommended."


Verified
5/5

2021-01-18

Excellent source for used laptop resale/recycle

" Easy to obtain a more than fair quote for a used Macintosh laptop. Excellent communication throughout the process of shipping and payment."


Verified
5/5

2021-01-18

professional and secure

"I was skeptical about sending my Mac to someone else, but after LOTS of research, I found out they were legit. I sent my Mac to them(still crossing my fingers lol)and they sent me an email confirming receipt of the device within a few days - they then sent me an email saying "thanks so much your check is on the way" I received the check via FedEx overnight, and to top it off, it was slightly more money than they had originally quoted me! Absolutely phenomenal experience, and im so glad that this company is around, so I(or anyone else) can safely sell Apple products "

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Verified
5/5

2021-01-18

very pleased with speed and follow through.

"I have recently closed up my business and was needing to sell the computers from the store. Out of a few websites that I visited, Sell Your Mac was the one that offered me the most for them. I typed in the serial number of the devices, their condition, and that was it. Printed off a shipping label, backed them up, and sent them off to their facility. I received emails updating the status of the shipment as well as where the computers were at all times. Within two days of them receiving the computers, they had determined that everything was good with them and so they cut a check. I'd say from the time I printed off the shipping labels to the day I received the check was eight days. Very pleased with the experience."


Verified
5/5

2021-01-18

Great experience

"Recently sold my "not so gently used" MacBook to SYM. Customer service via update emails was really great - I knew where my item was at all times. They were fair in their assessment of value and I was happy with the price. Payment was prompt and on time as promised. Will use them again."

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Verified
5/5

2021-01-18

Smooth Sailing

"I wasn’t sure how this was going to go since I had not heard of this company but everything went well. Will use them again if I need "

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Verified
5/5

2021-01-17

Pleasantly surprised

"I've never sold any of my old electronics and was pleasantly surprised to receive $150 for a very poorly maintained 2015 macbook pro. Apple would only accept my old device for recycling. The process was easy, fast, and they communicated with me every step of the way until I received a transfer to my paypal."

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Verified
5/5

2021-01-17

Easy and Quick

"The process was super easy and quick. Would recommend this to anyone that wants to sell their mac. "

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