ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.79/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-02-03

Smooth

"SYM handled everything really smoothly. Excellent experience. "


Verified
5/5

2018-02-03

Easy

"No issue, was very easy and convenient"


Verified
5/5

2018-02-03

Quick and smooth process

"Communication was great and the process was quick! I will defiantly recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-02-03

As advertised

"Did what they said, took longer than expected."


Verified
5/5

2018-02-02

Easy Peasey!

"This was great. I quickly plugged in the info, got a fair offer, and was able to get my stuff shipped easily through fedex with money coming very quickly! Loved it!"


Verified
5/5

2018-02-02

Easy Peasy

"I sold an iMac and an iPod, and the process was fast and hassle free. The instructions were clear, and the shipping labels and then the payment were delivered quickly. I will use them again without hesitation."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-02

Fast and easy

"I have used SellYourMac a few times now, each time they have been very communicative, responsive and fast. I simply send my used phone, computer, whatever old Apple product I want to recycle and within days have an actual check in hand for the promised amount. I am very happy with their service and will continue to use them for any future Apple products I want to recycle. "


Verified
5/5

2018-02-02

Overall great and hassle free!

"Very smooth and streamlined experience "


Verified
5/5

2018-02-02

Smooth experience.

"Everything went smoothly. "


Verified
5/5

2018-02-01

Excellent service and all as stated

"Pleasant, no hassle or delays"


Verified
5/5

2018-02-01

MacBook Air Sold

"Great customer service, even sent me a box for free. Prompt payment. Highly recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-01

"Y'all are tops on CS. I've sold several Apple products to you over the years and y'all are consistently courteous and professional; and fair in your pricing. It's been a pleasure doing business with ya. My only regret now is I've got nothing else to sell y'all. ;)"

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-01

Macadoodledoo

"Good combination of online and email to understand process and adjust as need. I sent three items in one box to save money...they gave me the benefit of that. They were very fair on condition of items.
"


Verified
5/5

2018-01-31

Excellent

"Great service and quick payment "


Verified
5/5

2018-01-31

MacBook Air - First-Timer

"It was painless and fast! Much better price than Gazelle offered, and super fast processing and payment."