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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.79/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-01-30

Great response time and very easy!

"Great experience all around! Quick responses via email and quick payment. Would sell again! "


Verified
5/5

2018-01-27

"I was able to resolve the issue "

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Verified
5/5

2018-01-29

Very Satisfied

"I found SellYourMac was giving the best price among other similar websites for my old MacBook Pro. I was glad to find that they didnt reduce the price from their qouted price. Providing free prepaid shipping label was also great. Overall I am satisfied with the whole process."

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Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-29

As advertised

"A smooth process throughout. "

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Verified
4/5

2018-01-28

Very Pleased

"All good except for I didn't see a way to order a shipping box at the time I received my quote. That would've made getting the computer to them much easier. Great price and fast service."


Verified
5/5

2018-01-28

Excellent service. Fair pricing.

"Fast, fair service. Great communication. Fast pay. Thank you."


Verified
5/5

2018-01-27

MacBook Pro sale.

"I sold mbp to sym. It was easy, well priced and I had good communication the whole time. I’m very impressed. "


Verified
5/5

2018-01-26

Nice job

"Gave me a fair price for my 2012 MacBook Pro. Shipping it to them was easy. And payment was prompt. Thanks. "

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Verified
5/5

2018-01-26

the people at the store were very knowledgabble and helpful.

"I was able to sell my iPhone SE quickly and easily."


Verified
5/5

2018-01-26

Trustable

"SellYourMac is a trustable company. I got my check in a timely matter and they were available if I had any questions or problems.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-26

Macbook Air

"Great experience with SellYourMac. Provided quote and shipping label. Updates on Macbook Air being received and wiped clean. Then notified about payment processing. All done in a timely manner! No issues! Thank You!"


Verified
5/5

2018-01-26

EXCELLENT!

"The SYM Team provided complete instructions to identify the three Macs I wanted to sell in addition to packing and shipping instructions. The Team was courteous and helpful the entire process and I received payment promptly. Excellent experience!"


Verified
5/5

2018-01-26

Smooth Transactions With Good Communication

"The step-by-step process is easy to follow and SellYourMac communicates clearly and concisely, every part of the process from shipping to receipt, processing and payment. Recommended."


Verified
5/5

2018-01-26

Quick and fair price for you Apple Stuff

"SellYourMac, provided the highest price to sell my MacBook Pro. Once they got the machine, they paid out within 24Hr. Great experience!"


Verified
5/5

2018-01-26

Best Ever Online Sale Experience!

"This was my second sale to Sell your mac. Both transactions exceeded my expectations for online sales. I will definitely use them again and recommend the company to my friends. "