ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.51/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.57/5
Customer service:
4.33/5
Return/Replacement policy:
4.29/5

Verified
5/5

2021-07-09

Reliable

"Very satisfied with easy and fast service. Also the update emails regarding the progress of the status of my return, etc were greatly appreciated. I knew exactly what was happening. I’m very pleased with SellYourMac and will contact them in the future."


Verified
5/5

2021-07-05

Quick and easy!

"My trade-in was processed quickly and I got my payment fast. I believe it all happened within 7 days. Instructions were easy and they did a great job keeping me in the loop throughout the process. I got an email explaining the process which included my shipping label, got another email when it was in transit with a tracking number, another email when my device had arrived and my data was wiped, and another when I got my payment. Communication is key when you're sending off something valuable like a laptop, and these guys did AWESOME."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-05

Terrific experience with SellYourMac!!

"Everything went as described! Several emails were sent to communicate each step of the process! I appreciate the opportunity to participate, the timely deposit into my account, and SYM picking up shipping cost! Thanks, to EVERYONE at SellYourMac! You do a great service to recycle formerly owned technology - not often an easy thing for consumers to do!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-02

Great Trade In To Sell Experience

"Communication was great, Sell Your Mac kept me informed of all steps in the process and payment received quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-28

Great communication and really fast payment

"Extremely satisfied with my experience. Great communication on letting me know the status once they received my laptop and sent out a check very quickly. "


Verified
5/5

2021-06-28

Simple, fast, pain free

"It was a very quick and easy way to sell my MackBookPro. "


Verified
1/5

2021-06-27

I haven’t received my payment and I payed for fast shipping

"This is seriously a horrible service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-27

Great service

"Simple process with excellent instructions on sending imac back for payment. Payment received very timely and at the amount expected. Used other companies before, and never had the same top notch service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-25

It's my second transaction with SYM..quick process from shipping to payment!!!

"The whole process CANNOT be any easier. Payment was a LOT quicker than I expected. It took only 3 day to from payment notification to receiving the payment via snail mail!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-25

Fast service!

"If I didn’t do it for myself. I’ve wouldn’t believe how great of a service this company provides. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-25

Outstanding Service

"Incredibly straightforward process to obtain a quote. I appreciated your constant communication to keep the seller informed of the sale process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-24

excellent experience

"the whole process was really fast and smooth, thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-24

Very efficient process

"I liked how the selling process was done"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-24

easy as pie!

"I contacted SYM on the website and entered the specifics of my gear - got a quote as well as a shipping label in a day or so, and shipped the iMac off the day I got the label. It took 4 days for the package to get there, and then another few days for them to check out the computer - but shortly thereafter they sent me a notice that a check was mi=ailed to me for the quoted amount (my snailmail, as was my choice). Another few days later the check arrived. Could not have been easier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2021-06-23

Very good reseller

"SellYourMac gave me a fair price, and sent the payment, promptly. I'm sure this is one of the BEST sources for selling an Apple product, or buying one!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges