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Product & services pricing
4.64/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.61/5
Return/Replacement policy:
4.50/5

Verified
5/5

2021-07-19

Delivered exactly as promised

"The communication was amazing, I would definitely use again!"

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Verified
5/5

2017-08-25

Only place on the planet to sell your used Mac gear too

"You can trust Sell Your Mac to give you a fair price and to bend over backward to help you ship it and keep in touch with you. Just the best place!!"

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Verified
5/5

2021-07-19

These Guys Make It So Easy

"You enter your serial number, get a quote, box it up and ship it, and then you get paid! Couldn't be simpler!"

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Verified
5/5

2021-07-19

Good experience

"Did exactly what they say they were going to do. No messing me about."

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Verified
5/5

2021-07-18

Great!

"Simple and quick! Would use again
"


Verified
5/5

2021-07-18

Quick and easy!

"Sold my old 2015 Macbook for a reasonable price; received a shipping label, shipped it in, got reviewed and got paid within a week or so! Would do it again!"

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Verified
4/5

2021-07-17

Near Miss

"Sold my iMac and only issue is that they told me on the phone I could request packing materials, or have FedEx pack the computer and get reimbursed for up to 25 dollars by including the receipt. I requested packing materials and nothing was sent or mentioned in my email. As a result I paid FedEx 28 dollars to pack the computer and included the receipt. There was not anything added to my check. Seems they really don’t want to cover the packing materials or they conveniently omitted a step I needed to take in the instructions. Otherwise all was good. "


Verified
5/5

2021-07-15

Fast and efficient

"Great communication. Clear pricing. Quick turnaround!"

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Verified
5/5

2021-07-15

Great service

"Easy to navigate site. Fast and accurate service and payment. "

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Verified
5/5

2021-07-15

Quick and easy

"Very fast and easy experience. Would do business again. "


Verified
5/5

2021-07-12

Fast and easy!

"Everything went great. Payment was fast!"


Verified
5/5

2021-07-12

Perfect

"A quick and easy way to get cash for your old Mac."

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Verified
5/5

2021-07-12

Wasy and Professional

"Extremely easy and professional process. Email updates at every step. I received my check (regular mail) within 14 days of initiating the sale. The offer was for nearly $100 more than Best Buy trade in value. I would trust SYM if I ever need a service like this again."

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Verified
5/5

2021-07-12

Excellent customer Service, and offered more for my iPad than other Trade-in sites!

"SYM is a great, honest service to do business with. Prior to shipping them my iPad (they supply a FedEx label at no charge), I had accepted an initial quote of $300, but hadn't yet shipped my iPad to them when I received an e-mail from them with a promotion adding an additional $15 to quotes. Seeing as I had not yet shipped my iPad out I decided I wanted to re-submit the iPad under the promotion. Previously I had received confirmation they were accepting my trade-in at the $300 purchase price but hadn't gotten any such confirmation of the new acceptance offer. I reached out to SYM to let them now of the situation (and provided them the previous ID number along with the new ID number from their submission page on their site) and Benji F. got back to me very quickly (within an hour I believe) with the new confirmation e-mail which had the new ID Number and updated quote which included the additional $15 promo as well as a new FedEx label for shipping. I was very surprised that I heard back so quickly, as it was a Friday and in the late afternoon (Eastern time). A couple of days later I shipped out my iPad to them and they let me know 6 days later they had gotten it. Approx. 9 days later I received my check for $315. SYM is an honest company to do business with. They are very reasonable, but make sure you follow their instructions for submitting information as well as how you should ship your items. They do reserve the right to amend the offer if they find your items aren't as you described them, and will let you know right away if they do, and you'll be given options how to proceed from there. I would definitely do business with them again in the future!"

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Verified
5/5

2021-07-12

Easy to work with and good payout

"SellYourMac is extremely easy to work with - just tell them the em device you want to sell and it’s condition and you’ll get a quote as well as a prepaid shipping label. Shipping is via FedEx, and takes about 2-3 days to get to SellYourMac. Once they have, they wipe the machine, ensure that it’s in the condition you said it was in, and then send you payment directly to your PayPal account. The entire process takes maybe a week, and other than packing the computer, very little work is needed on your part.

I’ve now sold 4 different Macs, three with major functionality issues that would have made it difficult to sell otherwise, and for a very fair price from SellYourMac.
"

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