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Product & services pricing
4.64/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.61/5
Return/Replacement policy:
4.50/5

Verified
5/5

2021-07-10

So easy to do business with!

"Why try to sell your used Apple stuff on eBay or elsewhere when SYM makes it so easy to let them buy it from you! I have used them several times when upgrading to new iPads, Macs, etc. and they have always been fair with their offers and prompt with their payments. I highly recommend SYM!"

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Verified
5/5

2021-07-10

Excellent Service

"My experience selling my iMac went very smoothly and promptly. The customer service response was very fast to any inquiries I had. I would definitely do business again with them."

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Verified
5/5

2021-07-10

Honest, efficient and fair

"Thank you for doing a great job, I appreciate the high standards you have. I felt it was a very fair transaction."

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Verified
5/5

2021-07-09

Good, honest service!

"The company provided excellent service. They gave me instructions on how to send my computer to them. They assessed my computer and gave me a fair price for it. I would recommend this company if you are looking to recycle your old Macintosh computer or MacBook."


Verified
5/5

2021-07-09

Reliable

"Very satisfied with easy and fast service. Also the update emails regarding the progress of the status of my return, etc were greatly appreciated. I knew exactly what was happening. I’m very pleased with SellYourMac and will contact them in the future."


Verified
5/5

2021-07-05

Quick and easy!

"My trade-in was processed quickly and I got my payment fast. I believe it all happened within 7 days. Instructions were easy and they did a great job keeping me in the loop throughout the process. I got an email explaining the process which included my shipping label, got another email when it was in transit with a tracking number, another email when my device had arrived and my data was wiped, and another when I got my payment. Communication is key when you're sending off something valuable like a laptop, and these guys did AWESOME."

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Verified
5/5

2021-07-05

Terrific experience with SellYourMac!!

"Everything went as described! Several emails were sent to communicate each step of the process! I appreciate the opportunity to participate, the timely deposit into my account, and SYM picking up shipping cost! Thanks, to EVERYONE at SellYourMac! You do a great service to recycle formerly owned technology - not often an easy thing for consumers to do!"

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Verified
5/5

2021-07-02

Great Trade In To Sell Experience

"Communication was great, Sell Your Mac kept me informed of all steps in the process and payment received quickly. "

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Verified
5/5

2021-06-28

Great communication and really fast payment

"Extremely satisfied with my experience. Great communication on letting me know the status once they received my laptop and sent out a check very quickly. "


Verified
5/5

2021-06-28

Simple, fast, pain free

"It was a very quick and easy way to sell my MackBookPro. "


Verified
1/5

2021-06-27

I haven’t received my payment and I payed for fast shipping

"This is seriously a horrible service."

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Verified
5/5

2021-06-27

Great service

"Simple process with excellent instructions on sending imac back for payment. Payment received very timely and at the amount expected. Used other companies before, and never had the same top notch service."

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Verified
5/5

2021-06-25

It's my second transaction with SYM..quick process from shipping to payment!!!

"The whole process CANNOT be any easier. Payment was a LOT quicker than I expected. It took only 3 day to from payment notification to receiving the payment via snail mail!"

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Verified
5/5

2021-06-25

Fast service!

"If I didn’t do it for myself. I’ve wouldn’t believe how great of a service this company provides. "

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Verified
5/5

2021-06-25

Outstanding Service

"Incredibly straightforward process to obtain a quote. I appreciated your constant communication to keep the seller informed of the sale process."

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