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Product & services pricing
3.92/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.13/5
Customer service:
4.11/5
Return/Replacement policy:
4.27/5

Verified
5/5

2024-01-19

Simple, easy, fast

"Placed the order online. Got a 25% discount for MLK. Uploaded my perscription. Had my travel CPAP in two days, which was two days before my trip. Great job!"

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Verified
5/5

2024-01-19

Great experience!

"Accurate filling, fast delivery, discounts, what more can you ask?"

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Verified
1/5

2024-01-19

Communication is not good. I have no idea if my prescription made it and they are shipping the order???

"So far not good. Communication about order status would be a good thing. "

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Verified
5/5

2024-01-19

Got very good service

" I was in Miami for barely two days and my package wouldn’t arrive so they sent ANOTHER one which I got quickly and a couple of hours later the second one arrived which, I naturally, I left at the hotel so it could be returned to Sleeplay. I was impressed with this level of service, the important thing for the Company was that I would be able to leave with my purchase. I respect that a lot."


Verified
5/5

2024-01-19

Good job

"Good directions I have the battery charged and getting ready to try out."


Verified
5/5

2024-01-19

IT'S GREAT CPAP MACHINE!

"Thank you for your great customer service and product.

Appreceate it,

Frank Oyama
Los Angeles, CA
"

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Verified
3/5

2024-01-19

No response

"I was super excited about this purchase. Then it arrived. It has a European power cord. I reached out to customer service to get a standard cord and it’s been crickets "

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Verified
5/5

2024-01-19

Good product

"Received in a timely manner. And I like the product."

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Verified
5/5

2024-01-19

Exact replacement part

"Fast shipping. Good pricing. Item works exactly as expected "

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Verified
1/5

2024-01-19

Is a month “Express shipping“?

"Took a month to get my purchase that I paid to have “Express” shipped. I paid an amount equal to the product I purchased for said shipping. My requests for express shipping reimbursement ignored.
"

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Verified
5/5

2024-01-19

Rocky Start

"I ordered early in order to get my stuff before vacation. There was a mis hap in the warehouse and it didn't get shipped in time. Bry caught the problem and got it sent overnight and made everything perfect. Very much appreciated. "

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Verified
4/5

2024-01-19

Bipap Purchase Experience...

"Very good from help ordering, to delivery and initial use. No issues and as promised."

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Verified
1/5

2024-01-19

I never received my order :-(

"I ordered and prepaid for the product. It was shipped to my old address. I tried to correct it once I realized it had happened(that night), but they never replied. Several days later I got confirmation that it was delivered to the wrong address in California even though I had sent the email correcting the error. They stated there was nothing they could do, and it already been delivered and I needed to get someone in California to find it. That was a temporary address and I live in Chicago so I wasn’t able to do that. At that point, they refuse to help me any further, and said I would have to go and retrieve it myself. Extremely poor experience. I was never able to get my product now I found out they’ve received it back. I have since purchased a different product because sleep apnea is very serious and I needed to have it addressed. Now they have my product and my money and I literally have nothing to show for it. 1k gone. the fact that my wife and I were both laid off and had to leave California last year makes something like this very difficult on us. I highly recommend that you try someone else who is more reputable."

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Verified
4/5

2024-01-19

Exactly as ordered

"Got a new package including a mini CPAP machine for travel. All items included and as advertized."


Verified
5/5

2024-01-19

Outstanding customer Service

"Mr. Curles responded promptly and did my exchange with no hassle. Great communication and efficient service!!!"

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