"Product was received three days after ordered. Excellent quality and reasonable price."
"Ordered part 10 days ago,kept checking for a shipping date.Had to send email to find out what was going on.Was told part on back order.Wish I would’ve known at the time of ordering so I could’ve purchased from another vendor.Would have been nice of them to contact me about the back order.Still waiting,we’ll see"
"I called prior to finalizing order, and parts department was extremely helpful. Product shipped quickly, was well-packed and arrived in perfect condition. I am also grateful for the holiday discount promotion I was able to use, I understand those promotions come around every so often. These parts are not cheap, but being able to purchase OEM was well worth it. "
"Placed my order online. Communications from the Parts Dept was outstanding. My order was ready in a couple of hours."
"I am 100 % satisfied with my recent visit to the Toyota Direct . Every one was nice.
In particular David and Tom at the Parts reception were excellent. They were polite and efficient."
"Pick up area , needs attention. An antipátic employer isn't good for "costumer service" if theyre unavailable to give a "good costumer service " probably need to move another area."
"The mat I purchased from Black Friday was an awesome deal. Technically it does not for my truck AFTER I searched for this. It said it did but it said it didn’t. I decided to try it anyways. It sort of fits but need to trim some parts down. "
"Better deals than other locations. "
"Had my hitch and components in about 3 days. Everything fit perfectly!"
"Selling the part for a great price. The problem is they don’t have the part to sell because it’s back ordered."
"Everyone I delt with was very helpful. Great customer service."
"Bought a 2024 Rav 4 steel rim (Disc Wheel - Part Number: 42611-42520) for replacement of donut spare. Best price, fast shipping and well packaged."
"i got 3 new cars in 3 years there they are not honor toyota warranty they play with you back and force and than telling you we can fox it but you need to pay for it any issue the blame on you 85k car computer fals cant never be on the driver from day A
shame on toyota direct your shaiming big toyota !!"
"Outstanding. Ordered on a Saturday. All items arrived Monday morning. "
"Brought a price from another dealer and they made a better offer."