"Very clear and easy web site. Hopefully, I won't need to use it , but if I do then we will know what the Travelex experience is."
"I had to make a claim a few years back and had no problems with this company. Had my money within a couple weeks. Had my flights insured through Allianz and they refused to pay. Went through a lot of problems with them. Terrible customer service. From that point on I have always used travelex. I feel confident that my trip will be covered if something happens"
"Got signed up without a problem and the cost of the policy was affordable. Now, if I have to file a claim (which I hope I don't) is as easy as signing up I'll be a happy camper and an advocate of Travelex Insurance. "
"Easy for the most part. There needs to be more clarity about the medical protection having to be added on and that it is not automatically included. "
"was easy to shop online. thanks"
"Customer service was excellent and the web site very easy to navigate"
"Working with Travelex is seamless"
"the purchase process was easy. I haven't left for my trip yet. Hopefully, I won't need the insurance.
"
"Great service and easy access"
"I have used Travelex for most of our trips over 15 years but never got disappointed. Fortunately, we haven’t had much troubles until recently. My college student daughter traveled al lot, lost her luggage and missed her flight etc. she claimed the troubles to Travelex. The results have been great. We will keep using Travelex until we find something better:)"
"It was easy to purchase and easy to submit a claim. The approval for payment was a bit slow."
"Luckily did not need to use insurance while in Scandinavia."
"I purchased travel insurance for our trip to Europe since we traveled with 2 kids and were going for 4 weeks. It was very easy to select a policy online and finalized the transaction online. The rates were affordable and better then some other products that I checked as well.
Luckily we did not need to submit a claim but I will purchase travel insurance from this company in the future.
JUST IN CASE :)"
"Easy to use web site-traveled to Canada for a week with ease knowing any possible problems would be covered! Have used it traveling to Israel, Egypt, England, Scotland & Ireland."
"Previously we had to cancel an expensive trip to Chile. Travelex took great care of us! Ended up with no cost to us. Since then, always use them for our big trips."