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Verified
5/5

2019-12-19

Wonderful

"I tore the cartilage in my knee on day 3 of a 4 week international trip and had to come home. Arrangements for the flight home were a snap to have set up; I gave the parameters for the flight I wanted and they took care of everything, including wheelchair service in the airport. Once home, the paperwork requirements for the trip interruption claim were entirely reasonable, and I had a check in my hand two weeks after I submitted the claim. I was so impressed! I highly recommend this company!"


Verified
5/5

2019-12-19

Reasonable pricing

"I've never had to file a claim with Travelex, but their policies seem reasonably priced."

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Verified
4/5

2019-12-05

Very helpful

"Agent was patient and knowledgeable. "


Verified
5/5

2019-12-05

Clear policy and fast assistance

"This was my first experience with Travelex Insurance.
It is easy to buy the insurance using their website. Policy are clear and well explained.
Of course you can review the quality of a travel insurance only when something happens.

I had my suitcase broken during the trip so I filled a claim online and provided the needed documentation. After 2 weeks I had the money with a PayPal transaction.
Very positive experience.
"

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Verified
5/5

2019-12-05

Met My Expectations

"Choosing the appropriate policy was easy."


Verified
5/5

2019-12-05

User Friendly

"I needed travel insurance for an international trip. Travelex was recommended and the site is very easy to navigate and get the coverage I needed."

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Verified
5/5

2019-12-05

Easy Travel Insurance

"Travelex makes it easy to obtain travel insurance for you next big trip. Their on-line form is easy to use. You'lll have your insurance plan in just a few minutes."

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Verified
2/5

2019-12-04

Requirements for coverage are difficult to meet

"You have to incur a loss (pay money) prior to making a claim which must be within 72 hours and provide documentation. You have no way of knowing if it will be covered in advance. Also, a lot of things that should be covered aren’t. They have made it very difficult to actually use their insurance, and I’ll never bother with it again."

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Verified
5/5

2019-12-01

Easy and helpful

"Easy and helpful website with clear options "

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Verified
5/5

2019-11-26

Easy experience

"After reading on Cruise Critic about the various travel insurance companies I decided to go with Travelex. I haven't gone on the trip yet but I did learn that in the future I need to secure my insurance when I make the initial deposit so it covers pre-existing conditions and the cancel for any reason option. I also learned from my research that the cruise line's insurance and the airline insurance isn't the best and that you should also check with your credit card company to make sure they don't offer some type of insurance so you only purchase what you need. Finally, you should make sure your travel insurance is Primary so they pay first not your health insurance.

It's always a gamble on whether you need insurance or not but with a very large trip even the experts say you should purchase insurance.
"

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Verified
5/5

2019-11-26

Peace of Mind

"I really can't tell you how good they are because fortunately I did not encounter any mishaps. When I compared Travelex Basic to it's competition they were stellar. This had been my 2nd time using them, and I've just reserved them for 3rd time"

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Verified
5/5

2019-11-20

Excelente

"Loved it. We had a great experience.
"


Verified
5/5

2019-11-18

Excellent

"Premium was reasonable. A small medical bill was handled good. "


Verified
5/5

2019-11-13

"Purchasing the insurance was very easy. "


Verified
3/5

2019-11-13

Sign up

"I can only rate the sign up process. Since I have not left for my trip yet nor used the actual insurance I am limited on how I can rate my experience."

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