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Product & services pricing
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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-03-23

"This was a very painless experience. All the details I could possibly want were available at the click of a link, but I wasn't bombarded with information when I didn't want it. I thought the price was reasonable and I received the follow-up e-mail with details promptly as promised."


Verified
5/5

2015-03-23

"Shopped around before purchasing, read alot of feedback, travelex came out on top. So far so good!"


Verified
5/5

2015-03-23

"So far it has been good.
It was easy to buy on line.
"


Verified
5/5

2015-03-23

"Your product is very easy to book , as well it also prices best for my high end clients ."


Verified
5/5

2015-03-23

"the process was simple and the product appears to be useful"


Verified
5/5

2015-03-23

"Getting the coverage was fast and easy."


Verified
1/5

2015-03-23

"I think my credit card was hacked after I bought this insurance!"


Rep reply posted 2015-03-24
A rep from Travelex Insurance Servic, Patrick.Garmoe, has responded:

“Hello kincheloez,

We've sent you an email in order for us to investigate your specific situation to see if this unfortunate incident had anything to do with your purchase from us.

We don't normally have issues like this arise because of our secure system for dealing with credit card transactions.
During a purchase card information is passed to our card processor using a secure connection. Once the card is processed the card number is erased from our system memory and only a reference to the transaction is saved in our database. Travelex Insurance Services does not store credit card numbers in our database.”


Verified
5/5

2015-03-23

"I enrolled on line and it went very smoothly"


Verified
3/5

2015-03-23

"I bought it on line and it was very easy to complete the form my trip isn't until next year so can not comment on the insurance."


Verified
5/5

2015-03-22

"The Travelex online site made it very easy to select and order the insurance for our Great Britain trip. The steps were logical - the choices were clear. In just a few minutes, our documents were delivered - and we were set to go!"


Verified
5/5

2015-03-22

"Easy, quick and a reasonable price...will definitely buy for every trip from now on! "


Verified
5/5

2015-03-21

"Very easy to purchase, benefits clearly explained and very easy to navigate the site."


Verified
5/5

2015-03-20

"Travelex insurance recommended by tour director. Website easy to use."


Verified
5/5

2015-03-19

"Didn't need it but it was cheap and easy to purchase!"


Verified
5/5

2015-03-19

"This reviews only the online purchase of Travelex Insurance. The process was very easy to follow and the cost was reasonable for a $3000+ travel experience that I needed to reserve over a year in advance. I received all documents immediately via email and was offered a snail mail option too. Took less than ten minutes. "