ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.52/5
Customer service:
4.88/5
Return/Replacement policy:
4.85/5

Verified
5/5

2018-12-16

Love my Macbook Air and Junk boxes

"Gently used items at a fraction of the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-01

The 90th Junk Box - Stocking Stuffer Edition! review

"The 90th Junk Box - Stocking Stuffer Edition! was the worst one yet. It was filled with stiff for kids and as a result it was useless for me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2018-01-29

Such a great site

"I've ordered quite a few items from yugster and they have always been shipped quickly and were as described on the site. I've never had any trouble with them on refunds or returns. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Verified
1/5

2018-12-06

Bad service

"They will send you email after email telling you the order is being prepared. Then when you complain that the item has not been shipped. They will tell you the tracking number was never uploaded but the item has been delivered. At that point they really become no help."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-01-28

Refunds.

"As a long time Yugster(now UntilGone).I have been satisfied with every order I made."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-06

Great prices you just have to google the product reviews before purchasing!

"I have ordered many products small to large items about 7 items and I can honestly say that most of these items are good quality only had 1 item that I was disappointed in but kept it anyway the cost didn't justify returning! I also had 1 item that came in and was not what I ordered however the customer service person was great to deal with a little slow on getting back with me but the issue was resolved, the item was not in stock and they let me keep the item didn't have to return it. They have good shipping times as well. I like the reward system they have to gain extra discounts on items they sell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-06

Fantastic Shopping

"Always satisfied with my purchase and the delivery of my items."


Verified
5/5

2015-12-23

Until Gone rocks

"This is probably my most favorite website ever. They have the best deals, fast shopping and junk boxes!! The junk boxes are the best. Never had a bad experience and highly recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-06

Junk boxes

"Junk boxes are amazing! I love them , always at least 1item worth having. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-06

GREAT PRICES

"The prices are great compared to the same items on other sites."


Verified
1/5

2018-11-19

No cool

"It was not good...ordered 2 hunting cameras received 1. Then contra Ted you back telling you I only received 1 and had to go to another web page to even report the problem then when I finally got contacted back. I was never told what was being done about it now it's 3 months after and still one camera short and my bank account is 2 cameras short. Will never use this site again"


Verified
1/5

2018-10-25

Poor Customer Service

"I ordered an item for my dad for his birthday when it came it was the wrong item. I emailed them and told them. They told me it would be delivered on a certain date and it has come and past. When emailed they now want to ignore me. I am very unhappy and they do not care. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-22

Best place to buy refurb

"I’ve always had a great experience with UntilGone. I’ve been a customer going on 3 years and have only had an issue once, which was quickly resolved and a replacement sent out post haste. I love UG for bringing relevant and economic choices directly to my inbox daily."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-09-26

Never received my order

"My order was never delivered and even though they have insurance on the package they have refused to use it and told me I need to work it out with the post office. Terrible company and would never buy from again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-02

Yugster Review

"A follow up to an earlier review...Yugster has earned my business by offering a wide variety of products at competitive prices. You may still have to comparison shop, but they are generally very competitive with their pricing and at times, have products you might not be able to find elsewhere. Anytime I have had an issue, they have been quick to respond and rectify the problem. That's why I will continue to shop at Yugster. Lastly, make sure you check some of the coupon sites for promotional codes or coupons, as some of Yugster's products do have codes associated with them that can reduce the price further.
edit: 09/23/18 - I did have an issue where I received the wrong size of the item and contacted customer service on 1/21/18. I was placed in a service queue and sent them another couple of emails until the correct refund was issued on 3/28/18. Obviously, this is a poor response time, but I would be willing to give them another shot in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges