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Verified
5/5

2004-05-07

"Excellent service. Product arrived 1 day ahead of schedule. Very impressed."

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Verified
5/5

2004-05-07

"I received the products that I ordered in just four days! I shopped around a long time before purchasing and z-buy.com had the best prices for what I wanted. They were packaged well and were exactly what I ordered. I really appreciated the shipping notification emails I received to know that my order was on it's way."

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Overall quality of the company
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-05-07

"Excellent service. Fast delievery. Good prices. Will buy from them again."

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Verified
5/5

2004-05-07

"Excellent merchant. Super price, fast shipping, perfect delivery. Completely satisfied -- would definitely buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Verified
5/5

2004-05-07

"Great price, ordered on Monday and received on Wednesday. Good confirmation of order and followup. In original, unopened packaging with full manufacturer warranty. Totally positive experience -- THANKS!"

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Verified
5/5

2004-05-06

"Excellent OnLine store and company to do business with. Easy to shop On-Line and very prompt status communications. Pacakged arrived as expected and was shipped as stated. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Web site being easy to use

Verified
5/5

2004-05-06

"This company is simply awesome . The Customer servive is great and i am particularly impressed with how fast the stuff is delivered. Top quality product at amazing prices . I recently purchased a video card and motherboard combo. I am definitely impressed . I will definetly be shopping at Z-Buy for along long time. Keep up the good work guys
Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-05-05

"I am very pleased with my experience purchasing from z-buy.com. They had the best price and shipped so fast that I received the item 4 days sooner than expected. I will deal with this company again and will recomend them to my friends."

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Verified
5/5

2004-04-28

"Very fast shipping! The product actually arrived early. I would definitely buy from them again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Being knowledgeable
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Resolving problems
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Verified
5/5

2004-04-28

"Very pleased with service! Great prices combined with fast delivery and very reasonable 9% shipping cost. Will do business again. Thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A

Verified
5/5

2004-04-28

"Easy Web site to order from, no gimmicks or hidden fees that a lot of other web sites try to pull,excellent customer service they called to let me know they were shipping the video card i ordered. It was perfectly new in the box for an amazingly low price. Definitely will order from them again!!!!!!!!!!!!!!!!!!!!!!!!! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-04-28

"I ordered a video card from z buy and received a router that belonged to someone else, no big deal, After 4 phones calls to Z-buy and 3 phone calls to fed ex and 2 failed pickups by fed ex [because of poor footwork by z buy] I still have the router, and someone else has my video card. I normally would wait a few more days to post a negative response on someone, but I had 1 too many "Jerk Arounds" by z-buy, +Hard to reach on phone. If they come through for me i will update this post, if not i will dispute payment, most likely will never do business with them again.

Well I received my video card [05/07], 2 weeks after ordering it. You have to call early in the AM to catch these guys, After spending 5k a year for the past few years on pc parts, I can honestly say that i was disappointed with the experince with z buy, Usually do business with newegg, I will consider doing business with z buy again if the price is right, and i assume that with a 9+ reseller rating not all deals go like the one i just had.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-04-28

"This is my first purchase from Z-buy.com. It was a small order, a close-out floppy drive, but z-buy exceded my expectations in a few areas. One: Great customer service. I mistakenly ordered an additional item, wrote to customer service, item removed promptly.
Two: Very fast shipping, was shipped out next day, got to me in four days (including weekend). Not bad for ground shipping.
Three: Z-buy kept me in the loop on everything, including order status, FedEx tracking number, even an email stating item was delivered. I literally walked outside to pick up the package when I got the email (FedEx waiver on file, they didn't ring bell).
I'm very impressed with Z-buy and will definitely buy again from them. They go the extra mile!
"

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Verified
5/5

2004-04-27

"I don't know how they can afford to do it, but Z-Buy shipped 2 floppy drives by FedEx for $14. Simply an incredible deal!"

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Verified
5/5

2004-04-27

"
pleased with product,price and timely delivery. would do business again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services