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Verified
5/5

2003-10-27

"I am very happy with everything from the price to the shipping and e-mails. Thank you for a pleasent experience. I will be ordering from your company again in the near future. Again Thank You.
Sincerely
Jim McDonald
"

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Verified
5/5

2003-10-24

"TWO ORDERS, SO FAR!!!!! FASTEST SERVICE AND SHIPPING ENCOUNTERED, TO DATE!!!! GREAT MOBOS, PRICE, AND EASY ORDERING!! SATISFACTION GAURANTEED, JUDGING FROM MY Z-Buy EXPERIENCES, SO FAR!!
THANKS AGAIN & "TRICK OR TREAT"!!!! I WILL DO IT AGAIN, SOON!!!!!!!!
"

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Verified
5/5

2003-10-24

"Smooth transaction. Rapid service and response to email inquiries."

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Verified
4/5

2003-10-24

"I have placed many orders with this seller and they have always done well. I do a lot of comparitive shopping and these guys seem to always have the best deals on certain things I need.

Thanks you.
"

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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
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Delivering products on-time
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Verified
4/5

2003-10-24

"I found this site very good. Great price, fast delivery. I ordered the wrong part and they rapidly send me a rma number. However they could not tell me if they had the part I needed. I emailed 3 times and called once. The only answer I got was from the telephone call but the rep. didn't know and refered me back to the webpage. I still don't know if they carry the part I need. I think I will have to reorder my part elsewhere simply for this reason. That is frustrating but I would order from this company agian.
"

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N/A
Delivering products on-time
Delivering products damage free
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
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Product Returns/Refunds/Exchanges
Overall web site
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Verified
5/5

2003-10-24

"Shipping was very fast & the product held no surprises. Will do business again in the future.
Thanks


chuck
"

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall customer service
Overall web site
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Verified
5/5

2003-10-23

"The price was excellent and delivery was when promised. "

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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-10-23

"Got the one of the best prices on the net on a Linksys wireless G router WRT54G. I have purchased a wide varity of products from this company. They are one of the best out there. Buy with confidence! They frequently have the best prices I got a great deal on W.D 40GB H.D's Limited Ed. w/ 8mb buffer. They are great in a striping array! Great Company!"

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5/5

2003-10-23

"I have placed over 40 orders with Z-BUY over the last 2 1/2 years. I am completely satisfied with this company and would not purchase elsewhere.
Most orders are shipped the same day. Shipments are accurate and in the case of prebuilt systems, if there is any question about configuration you are called immediately.
There have never been any backorders or delays. The website appears to accurately represent inventory. Memory modules are first rate and come with full warranty, in contrast to bargain basement companies which offer limited warranty on marginal products.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-10-23

"historically i have only ordered from newegg and googlegear. i am very leary of other internet vendors. ordered a mobo from zbuy a couple of days ago. the price was rock bottom. reasonable shipping fee, and received the board three days after ordering. very impressed. newegg is still my favorite, but i will definitely consider zbuy in the future."

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Is trustworthy
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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-10-23

"Z-buy provided excellent communication throughout the buying process, and shipped out my item promptly. I even recieved it earlier than expected. Everything was exactly as advertised, works perfectly, and was packed very securely for transit. Overall, I'm very pleased with my experience."

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time

Verified
4/5

2003-10-23

"I use Z-Buy regularly, mostly for purchases such as floppy drives, input devices, etc. They fill orders quickly, ship Fedex Saver, and you always have tracking visibility. My only negative experience with them is that they will occasionally send substitute parts without authorization if a component is up short. Where I build OEM machines that I advertize my machines largely based on the quality of component selection, I can not live with recieving sub components that I perceive as less robust. For this reason I don't buy storage or optical drives from them. Overall, they have been a better than average vendor."

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Overall product shipping and delivery process

Verified
5/5

2003-10-22

"I've purchased several items from this company and I've got all my shipments fast. Everything worked out of the package. But the best feature was that all the items were cheap even comparing with other online stores. Got my order a day faster thanks to Fedex shipment. Great online store period!!!!"

Detailed Review Benchmark + -
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Pricing of products and services
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Verified
5/5

2003-10-21

"Fast, quick service, easy to get tracking number, lowest price on the web, follow-up inquiry to see if my product arrived. Go with this company - rest easy."

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Verified
5/5

2003-10-21

"I order components from multiple venders on the same day; z-buys products arrived within 2-days tying another vender and beating 3 others.
I purchased a component that was not supported by my motherboard through my own fault. Z-buy worked with me and charged me and charged a minimum restocking fee, since they did this I will be ordering the supported memory I need and twice as much. A happy customer, EML
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability