"Great deal on a cable modem!! I received it before it was scheduled to be delivered. Thanks a lot!!"
"I placed my order at 11pm Wednesday. I was amazed when FedEx delivered it at 11am Friday - New Jersey to California in less than two days. The merchandise was exactly what I wanted and arrived well packed and in good order. Beats fighting traffic to buy locally. Undoubtedly my best mail order/internet shopping experience."
"Easy On-line system, fast shipping, excellent packaging, good communications, A+ Service. Would Recommend."
"Great prices, good service, product worked perfectly. I would definatly order from them again"
"Great speed in shipping. Received package quickly after ordering. Highly recommended."
"Wife bought Motorola SB5100 in anticipation of move into new home and activation of cable HSD service. Ordered item on Sunday, and received it the following Wednesday. No problems whatsoever. Have purchased from them before when building my last PC."
"Ordered 9/25/03...Received order 10/1/03...You advertise 3 day fed ex shipping, problem is it takes 3 days or more to get it shipped out...NewEgg.com ships same day and 3 day fed ex...you need to improve."
"We ordered a scsi tape drive from Z-buy and it was supposed to ship the next day. We ordered on the 4th and it shipped the 9th. We got it on the 11th. I realized on the 29th as I went to install that I had an internal, not an external tape drive. The one I needed was $200 more that the original, $1140. When I asked them to take it back and I would purchase the proper item and pay the diff. It took them 4 days to write back to me in an email to say the following.
"Dear Customer,
Unfortunately, we are not able to exchange the product for you in this case.
The product was shipped on 9/9/03 with fedex tracking # 6392-3531-7559.
It was received on 9/11/03 according to fedex website.
As per the terms of sales agreement, we are not able to take back the retail product after 18 days of purchase.
Sincerely,
RMA Dept"
18 days? Who else has that ironic number of days in place as a policy? If you look at the dates above, you will see where they got 18 days. The new policy in place that just fits my time frame. (Sept 29th - Sept 11th = 18 days)"
"VERY fast shipping, good customer service on phone, but was a little disappointed to see that the RAM was bag was not sealed since I didn't see anywhere on the website that I was purcahsing a refurb product. It seems to work great, and has a lifetime warranty from Micron, so I think I'll be ok. It was also $100 cheaper than purchasing direct from Micron's "crucial.com" and a few hundred cheaper than Dell!"
"I sent Z-BUY a money order on the 25th and had the product in my hand on the 1st. not even a week had past from the time I sent the money till I had the product in hand. WOW!!!
I am very impressed not only with the speedy shipping and processing but with a great price as well. The last time I ordered a product and paid for it through the mail it took over two weeks to arrive. The only thing I may add is to ask if they would start excepting Discover card so I can pay with credit. In the imortal words of Arnold " I'll be back" Keep up the good work guys."
"Prompt delivery with no mistakes or misrepresentaion of the product. I will deal with these people over and over again."
"Awesome, super fast, best place i've shopped online yet. I just made another perchace today. The only think that could use work, it their web page, i can't navigate it easily."
"Great service, prompt order fullfillment, very good prices. Only had one issue with my order, and it isn't really an issue anyway (was supposed to include a free 18" rounded IDE cable, instead was shipped with a 24" Flat cable), as I received everything I ordered. (And received the correct IDE cable 3 days later! Excellent!) Will definately do business again."
"Great prices and great service. I needed this order by a certain day and they got it to me a day early."
"Excellent place to buy your computer needs. The service is prompt and a tracking number is precisely provided. So far the best among my online buys."