Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Easy deal actually, very well described. Installation instructions well written and steps were dead nuts on target. Fit is exceptional, water tight and has visual appearance that's very complimentary!!"
"We placed an order for the wrong item and didn't realize it until it arrived. AutoAnything paid for the expensive return shipping and promptly sent the right item. Whew."
"Service was horrible and was told will have to pay 20% restocking fee and return label fee. Wasn’t offered a solution. as previously mentioned. Lost a lifelong customer."
Poor service and difficult return on a defective item
"Took the two weeks to ship the item. When it arrived the fit was terrible. I contacted customer service and was told I could return it but would have to pay shipping and restocking fees which was almost what I paid to begin with
After two more weeks of going back and fourth, multiple photographs and explanations, they finally agreed to take back the item at no cost
It was a whopping $42 sale, they were willing to loose a customer over $30 (shipping and restocking fees).
Terrible experience. I will not buy anything from them again"
"I cancelled an item ordered and you shipped it anyway even after cancelling online and calling your customer service. Unsatisfactory. Improve your process."
"When I ordered these 2 things, I was told that they would be here on a certain date and was very upset that I was told wrong. I had a lot of stress that they wouldn't be here before the 20th of December, I had to call and push them to get these 2 items here for Christmas. I shouldn't have been told something when they couldn't have it here on that date. I even ordered it at the end of November. I am pleased they arrived on Christmas eve. I wouldn't have ordered if I knew what the wait time was. So, I will not be ordering from them again. A promise is a promise."
"Customer service is a high priority. I've had few issues, but when I do, AutoAnything is quick to rectify the issues. They are my first choice when I am looking for something for my Canyon AT4."
"Ordered a couple of floor mats for our Tesla - Auto Anything delivered 1-day before promised and the fit is 100% perfect for the floor liners!
These guys are the real deal"
"I bought this sun shade to replace one that I had before that actually burned my fingers since it got so hot.
This one folds up nice and neat and keeps the car cool"