Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Genuine Products. Well priced. Received on time. Overall a good experience. I also like the extensive product catalog and the vast amount of choices. Very Nice"
"I had searched for a Kent Moore Tool everywhere without success. Found it at autotoolworld.com. They have an extensive product catalog with great prices. Love it."
"They sent the wrong part. I've been calling for 3 days with no luck. I emailed them and an outsourced cs rep said he'd look into it. 3 days later and no response."
SOLD A WRENCH THAT WAS IN STOCK, BUT ACTUALLY WASN’T
"Website indicated a specialty wrench I needed was in stock and ready to shipped. My Cc was charged immediately, but not shipment of the tool. When I inquired, was told ATW was waiting on shipment from the manufacturer. (Sunex) Sunex has been out of this particular wrench for some time, and didn’t anticipate it been available for another 8 weeks. I requested a refund, and ATW said it would process same….But the misleading advertising is the trouble, and the selling of an item that has been out of inventory at the manufacturer for some time, is troubling."