Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.84 / 5 (1,610 reviews) average score over the past This merchant had 95.78% positive reviews over the last Six Months
Six Months
Positive: 1542
Neutral: 28
Negative: 40
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5/5
2025-01-29
Always spot on!
"They provide maximum information on all things photography related! The ordering process is easy to use and free shipping is always a nice perk!"
2/5
2025-01-29
Customer represenitive
"I call to get help with making my camera decision, the person I talked to was uninterested in selling me anything. He acted like I was wasting his time, and if I did not know want exactly I was looking for I was an idiot. I spent almost 10,000 dollars, I know he did not know what I was going to do, because he gave me the impression that he did not care. How disappointing. Fortunately, I had a much better experience online. I really wanted answers about what extra was needed. I did not get that far because of his attitude. I did not want to speak to him anymore."
5/5
2025-01-29
Always easy to spend money here
"I love shopping at B&H. Great selection and prices with super fast shipping. Grade A business!"
2/5
2025-01-29
Mobile App checkout has Bugs
"The phone app checkout process included a dire seeming warning about paying for any associated costs of importing, customs, brokerages, and other un-noted fees. I had no choice but to agree or discontinue the purchase. It didnt' matter what I selected because after that, The checkout system wouldn't let me checkout without putting in an email address...I was already logged into my account and there was no field to enter an email address. The mobile checkout process also didn't alow me to use our net terms that we set up ages ago. It is broken. The website checkout process was normal and as expected and didn't feature unrelated agreements to import taxes or customs fees"
GeoffreyN from B&H Photo-Video has responded
Posted Jan-30-2025Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback regarding your checkout experience when using the mobile app has been noted and shared with our Web Team for further investigation. I am glad to see you were still able to checkout as normal when using the desktop website and appreciate your patience while we look into this matter. ~Geoffrey Ngai / B&H Photo-Video
5/5
2025-01-29
Fastest Paper Delivery Ever
"Took all of 5 minutes to find what I wanted and place order."
5/5
2025-01-29
Easy shopping and checkout
"I facetiously call B&H Photo the "Toy Store" because browsing and shopping is always fun. Purchasing my selections with my Payboo card is easy, too."
5/5
2025-01-29
Purchase with Ease
"Using my Payboo card, I will be getting exactly what I want and pay no shipping or tax. I also feel great about continuing to buy from B&H; the best outlet for photo & electronics in the world!"
5/5
Updated on: 2025-01-29
Easy Ordering and Payboo Savings
"I love the ease of ordering as well as the convenience of quick delivery and then there's payboo savings! Quick free delivery!"
5/5
Updated on: 2025-01-29
B&H ALWAYS Delivers!
"I've been purchasing from B&H for years and never been disappointed. Service is top-notch."
5/5
2025-01-29
B&H rocks
"I get most of my photography equipment and accessories from B&H because they have consistently proven dependable"
5/5
2025-01-28
Easy Breazy
"Working with B&H is always an easy. Professional fast and always willing to help if I need to call or text."
5/5
2025-01-28
Excellent way to shop
"Easy to navigate, search and compare items. Best place to shop camera gear."
5/5
2025-01-28
This is why B&H!
"From virtual store to phone, the support team ROCKED it! Complex technical questions? NO PROBLEM? Correct gear at a good price? DONE!"
796 - 810 of 158275 reviews
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Retailer Information
Address:
420 9th Ave New York, NY US10001
Contact:
Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
800-294-9336 / 212-502-62
212-502-6237
cs@bhphoto.com
B&H Photo-Video
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Category Rank
B&H Photo-Video is ranked #2 in shopping
B&H Photo-Video is ranked #1 in photo & video services
GeoffreyN from B&H Photo-Video has responded
Posted Jan-30-2025