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3.25 / 5 (40 reviews) average score over the past This merchant had 50% positive reviews over the last Six Months
Six Months
Positive: 20
Neutral: 3
Negative: 17
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5/5
2025-03-28
Eileen ***** five star experience
"After several phone calls over the years to Bstock, with one called to Eileen, she was able to help out and answer every question I have had."
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2/5
2025-03-20
Load NOT "like new" majority of the load was scratch and dent, also used items on truck
"The load I Purchased was "Like New", but what I received was "Scratch & Dent" and even used items."
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BStockGary from B-Stock has responded
Posted Mar-20-2025I'm really sorry to hear that the condition of your order didn’t match what was listed, that’s definitely frustrating. If the condition was different than what was advertised, you do have the option to file a dispute on your order. You have 5 days from delivery to submit a dispute, and we’ll need photos of the inventory along with the manifest highlighting what was incorrect. Our trained mediation team will review the details and work toward a fair resolution.
If you haven’t already, you can start the dispute process by going to the order on your account. Please reach out if we can help guide you through the dispute process. We want to make sure your concerns are addressed!
If you haven’t already, you can start the dispute process by going to the order on your account. Please reach out if we can help guide you through the dispute process. We want to make sure your concerns are addressed!
5/5
2025-03-10
First Pallet Won
"I was a little nervous about using this site the first time like any other, but it was a simple process and the delivery was the following week"
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BStockGary from B-Stock has responded
Posted Mar-10-2025Congrats on winning your first pallet! We totally get that first-time nerves are real, but we’re so glad you found the process simple and had a smooth delivery. Here’s to many more great deals ahead! Thanks for sharing your experience!
5/5
2025-03-06
Bstock service (Paul)
"Paul is amazing in resolving situations. He's thorough efficient and kind."
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BStockGary from B-Stock has responded
Posted Mar-06-2025Love to hear this! Paul is amazing, and we’re so glad he could help resolve your situation. We’ll be sure to pass along the kind words! Thanks for sharing your experience, and we’re always here if you need anything.
5/5
2025-03-05
Cutomer service Eileen
"I had the best experience with my Customers Representative Eileen, she has great know and answered all my questions and more. I would give her 100 stars if I could. I will recommend Bstock to everyone because of her. Thanks again Bstock"
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BStockGary from B-Stock has responded
Posted Mar-06-2025"Wow, 100 stars for Eileen?! We’ll definitely pass that along to her! We're so glad she provided such an awesome experience and answered all your questions (and then some!). Your recommendation means the world to us, and we truly appreciate you being part of the B-Stock community. Thanks again, and we’re always here if you need anything!
5/5
2025-02-27
Best experience
"It’s really best experience"
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BStockGary from B-Stock has responded
Posted Feb-28-2025That's awesome to hear! We're glad you had the best experience with our company. If there's anything we can do to make your next one just as great (or even better), please let us know. Thanks for sharing!
5/5
2025-02-14
Amazing costumer service
"It was Great to have Eder help me out with my shipping Credits, it was smooth and easy, he is Amazing"
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BStockGary from B-Stock has responded
Posted Feb-18-2025Thank you so much for your kind words! We're thrilled to hear that Eder made your experience smooth and easy. He truly is amazing, and we'll be sure to share your feedback with him. If you ever need anything else, we're always happy to help!
1/5
2025-01-31
Customer service is horrible
"Their policies only work in their favor! Slow shipping and poor customer service."
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BStockGary from B-Stock has responded
Posted Feb-07-2025We’re sorry to hear about your experience and appreciate you sharing your feedback. We understand how important timely shipping and responsive customer service are. While our sellers are expected to ship within 14 days of payment (with a few exceptions), we know delays can be frustrating. We do our best to ensure sellers meet their commitments, and we’re always looking for ways to improve. If there’s anything specific you can share specifically about the poor customer service, please don't hesitate to reach out.
5/5
2025-01-23
Customer service with shipping
"I reached out to Precious who was very helpful with all my shipping problems. She reached out to the shipping company that was not responding to me and she was some how able to get them to update me."
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BStockGary from B-Stock has responded
Posted Jan-30-2025Thanks for the great review! Precious is awesome! We're glad to hear she was able to help with your shipping problem. Thanks for the feedback and let us know if we can be of any more help!
2/5
2025-01-10
Sub par customer service
"I won 4 auctions 1 was as advertised. 1 was fake merchandise. Which I’m trying to dispute. 1 I have to wait a month because Bstock doesn’t care about the buyer. They give the shipper 10 days to ship the product. Well the shipper made a shipping label and Bstock is giving them another 10 business days to ship the order. This seller has no intention to send this in a timely fashion. So I have to wait to finally cancel this order after many attempts to do so. Lastly an Amazon order was bought and website stated ready for shipping, out of no where I get an email that the order has been cancelle"
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BStockGary from B-Stock has responded
Posted Jan-23-2025Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the challenges you’ve faced with your recent purchases. Your feedback is invaluable, and we want to assure you that we’re here to help and that your trust in our platform is a top priority.
We understand how frustrating dealing with delays, cancellations, and concerns about merchandise quality is. While each seller on our platform is responsible for fulfilling orders, we are actively working to improve the experience for buyers by addressing issues like timely shipping, product accuracy, and dispute resolution.
Your feedback will be shared with the sellers involved to reinforce the importance of providing timely and accurate service.Thank you again for providing this feedback.
We understand how frustrating dealing with delays, cancellations, and concerns about merchandise quality is. While each seller on our platform is responsible for fulfilling orders, we are actively working to improve the experience for buyers by addressing issues like timely shipping, product accuracy, and dispute resolution.
Your feedback will be shared with the sellers involved to reinforce the importance of providing timely and accurate service.Thank you again for providing this feedback.
5/5
2024-12-31
B-Stock is an excellent source to buy trucks and pallets, professional, and caring!
"B-Stock has been very professional and they reply very quickly! They have been helpful 100% of any need that I have had. I highly recommend going through B- Stock."
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BStockGary from B-Stock has responded
Posted Jan-08-2025Thank you so much for the kind words! We're thrilled to hear that you’ve had such a positive experience with B-Stock. Our team works hard to provide quick, professional, and caring support, so it’s great to know we’ve hit the mark for you. We truly appreciate your recommendation and look forward to continuing to help with all your truck and pallet needs!
1/5
2024-12-30
The worst possible experience!!
"The worst possible experience. They took my money right away, never shipped my product and I have been fighting to get my money back for over a month. DO NOT TRUST THIS COMPANY!!"
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1/5
Updated on: 2024-12-30
Used appliances it said like new
"They said like new well refrigerator had food and some of the appliance were used not as advertised and dented up."
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BStockGary from B-Stock has responded
Posted Jan-08-2025We’re sorry to hear about your experience and understand how disappointing it must be to receive items that didn’t meet your expectations. Please know that we want both our buyers and sellers to have a great experience on B-Stock, and we take situations like this seriously.
We do have a dispute process in place for cases like these, and our dedicated mediation team is here to help resolve any concerns between buyers and sellers. Thank you for bringing this to our attention—we’re here to support you.
We do have a dispute process in place for cases like these, and our dedicated mediation team is here to help resolve any concerns between buyers and sellers. Thank you for bringing this to our attention—we’re here to support you.
3/5
2024-12-17
Big selection, very competitive
"Bstock has a big selection however the bidding is very competitive and selling prices are just too high most of times. It's a same you can't pay with a credit card. Some market's shipping costs are outrageous, like Costco. Item's condition description is worthless, it could say good working condition and you could still end up with incomplete items or nonworking items."
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BStockGary from B-Stock has responded
Posted Jan-08-2025Thank you for your honest feedback! We appreciate you recognizing our large selection and competitiveness. We’re constantly working to improve the way item conditions and descriptions are presented so you can make the best-informed decisions when bidding.
We’re also expanding credit card payment options across more marketplaces, so keep an eye out for that in the future! Regarding shipping costs, we understand that they can vary, especially with larger marketplaces like Costco, and we’ll continue to explore ways to make shipping more transparent and manageable.
Your insights are valuable, and we’re committed to improving your experience. Thanks for taking the time to share your thoughts!
We’re also expanding credit card payment options across more marketplaces, so keep an eye out for that in the future! Regarding shipping costs, we understand that they can vary, especially with larger marketplaces like Costco, and we’ll continue to explore ways to make shipping more transparent and manageable.
Your insights are valuable, and we’re committed to improving your experience. Thanks for taking the time to share your thoughts!
5/5
2024-12-06
Excellent Customer Service
"Thank you Eileen in TX with her great customer support. She helped me solve a problem that's been nagging me quite sometime regarding last mile delivery. Shout out. Thank you so much. Philip T"
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BStockGary from B-Stock has responded
Posted Dec-17-2024Thank you for the kind words! We’re so glad Eileen was able to provide the support you needed and resolve that persistent last mile delivery issue. She truly goes above and beyond to help our customers, and we appreciate you taking the time to share your experience!
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About B-Stock
Buy and sell liquidation inventory in our online auctions. B-stock has liquidation solutions for both small and large businesses.
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B-Stock is ranked #200 in shopping
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BStockGary from B-Stock has responded
Posted Mar-28-2025