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Merchant Member
2025-01-10
2/5
Sub par customer service
"I won 4 auctions 1 was as advertised. 1 was fake merchandise. Which I’m trying to dispute. 1 I have to wait a month because Bstock doesn’t care about the buyer. They give the shipper 10 days to ship the product. Well the shipper made a shipping label and Bstock is giving them another 10 business days to ship the order. This seller has no intention to send this in a timely fashion. So I have to wait to finally cancel this order after many attempts to do so. Lastly an Amazon order was bought and website stated ready for shipping, out of no where I get an email that the order has been cancelle"
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BStockGary from B-Stock has responded
Posted Jan-23-2025We understand how frustrating dealing with delays, cancellations, and concerns about merchandise quality is. While each seller on our platform is responsible for fulfilling orders, we are actively working to improve the experience for buyers by addressing issues like timely shipping, product accuracy, and dispute resolution.
Your feedback will be shared with the sellers involved to reinforce the importance of providing timely and accurate service.Thank you again for providing this feedback.