Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.75 / 5 (4 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 4
Neutral: 0
Negative: 0
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5/5
2018-03-15
"I am a repeat customer! very happy!"
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3/5
2018-03-13
Shipping Costs
"$12 for shipping replacement pole? Too much!"
power-graphics from Banner Stand Pros has responded
Posted Mar-14-2018Hello Jenika, We hear some concerns from time to time about cost of shipping and it's hard to turn that around. We work really hard to package items as compact as we can to keep these costs down, but with UPS moving to dimensional weight it makes it hard. This pole is shipping from Utah so the transit isn't a short one which adds to the cost as well. Complaints like this are why most companies won't even offer replacement parts, but we feel like it's better than making our customers buy new stands. We do appreciate your feedback and the order.
5/5
2018-02-27
"easy to use site and good pricing"
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Posted Mar-08-2018Lisa, So great to hear thank you! I show you've received your order let us know how it looks.
5/5
2018-02-26
banner stand
"easy to purchase online, good quality"
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Posted Mar-08-2018Andrea, Thank you for sharing your thoughts with us. We appreciate your time and business.
4/5
2018-02-23
"Shipping costs seemed excessive"
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Posted Mar-08-2018Paul, We hear this from time to time and we appreciate you letting us know. Our site is linked with UPS so the quotes and costs come directly from them. UPS has gone to all dimensional weight and we've seen some price changes. This stand is also shipping from Utah and going to TN so that's going to play a part in the cost as well. Let us know how the Magic Banner worked out for you.
4/5
2018-02-12
Follow Up
"Can't rate the item until I receive it and put it to use."
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Posted Feb-14-2018Rick, We can't wait to hear what you have to say.
5/5
2018-02-12
Online chat was easy and helpful
"Our banner supplier doesn't sell replacement parts. We need a flip-type telescopic pole. Brooke took our dimensions and guided us to the correct item. Hopeful delivery arrives safe and sound. Thanks!"
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Posted Feb-14-2018Jennifer, Poles are hard to find because of how the manufactures make them fairly unique to each stand and there are so many different manufactures. We sure hop this pole works in your stand.
5/5
2018-02-02
3 out of 3!
"I've worked in the sign industry in the past and the unfortunate mantra was:
- High Quality
- Quick Turnaround
- Economic Price
...you may have any two of the three.
But that's not true for Banner Stand Pros! You CAN have high quality banner stands made quickly for a reasonable price. And their customer service is top-notch! I'll definitely keep coming back."
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Posted Feb-05-2018Holly, WOW! Thank you very much for sharing this with us. Your business and feedback is so important to us. Will you let us know how the QuickSilvers turn out for you? As always if you have any questions or need anything please let us know.
5/5
2018-01-31
"the website is very easy to navigate, good prices, good products"
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Posted Jan-31-2018Jeanna, We can't hear comments like this enough, especially because we have put so much time and money into making the shopping experience better for customers. Thank you for sharing your feedback with us. Let us know how well you like the QuickSilvers.
5/5
2018-01-30
"Ordering was very simple and straight forward."
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Posted Jan-31-2018James, And your order already shipped. Glad this process was easy let us know how the shipping case works out for you.
5/5
2018-01-26
"Easy to use website ordering system."
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Posted Jan-29-2018Lori, Thank you for this great review. We're excited for you to get your order of Nimbus stands. Let us know how they turn out.
5/5
2018-01-24
Banner Case to Go
"I travel quite a bit and needed a sturdy case in which to ship our banner. Thank you for providing good options!"
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Posted Jan-24-2018Leslie, A little peace of mind goes a long way when you're protecting your investment. I think this SmartPak is one of the best options out there, so nice choice. Please let us know if you need anything else.
5/5
2018-01-18
"Website ordering tool is very intuitive"
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Posted Jan-18-2018Al, Thanks for sharing your experience with us! Please let us know how the QuickSilver works for you!
5/5
2018-01-18
Nice People
"I looked up the product I needed online. I wasn't sure if it came with a part. I called and your customer service was very friendly. Thank you."
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Posted Jan-18-2018Charlene, Thank you for giving our company a shot. It was Brooke who helped you, and she is full of knowledge. Let us know how the Zed Up Pro works out for you.
2/5
2017-11-09
"I spoke to the person that issued our quote. This person was not interested in processing my order request, and pushed me to the website. I feel this was a lost customer service opportunity ."
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power-graphics from Banner Stand Pros has responded
Posted Nov-09-2017Maria, It's not that we weren't interested in taking your order over the phone, it's that we try not to do so as there is a far bigger chance of us not hearing you correctly and making a mistake on the order. We've also gone to great lengths to make the ordering process as easy as possible. Plus there are a lot of different options for shipping and timelines that sometimes are easier to choose on your own. We pride ourselves in outstanding customer service, so I'm so sorry you felt this was a lost opportunity. We value every single piece of feedback so we appreciate you letting us know how this process made you feel. If it really is easier for you to have us key in all the order information I'm personally happy to do that for you. If you do get another quote, and the quote is accurate there is a button on there that will place the order with just one click, so that's a quick way to do that too! Again, thank you for taking the time to fill out this survey and for your feedback. Should you need anything please don't hesitate to give me a call. My name is Sheryl, and I'm the manager. 877-389-8645.
121 - 135 of 196 reviews
Retailer Information
Contact:
Monday - Friday, 10-6
801-569-2323
877-389-8645
info@bannerstandpros.com
Banner Stand Pros
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Banner Stand Pros is ranked #162 in business & industrial
Banner Stand Pros is ranked #57 in business services
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Posted Mar-15-2018