ResellerRatings
preloader
Baseline Software
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
1/5
2011-05-03
"Everyone here who has bought a version of some software at baseline who thinks they got a "good deal" I have some bad news for you. YOU GOT RIPPED OFF. This is a warning to anyone thinking of purchasing from baseline, be aware that they are selling Educational version of the software for MORE than it costs to buy them from anywhere else. For instance, the Adobe CS5.5 Design Premium from Adobe's sells the academic version for $449. Baseline software sells it for $734, nearly $300 more. Baseline compares the price of the product they are selling with the price of a different product, and that is dishonest."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-03-30
"This was one instance where "too good to be true" really wasn't. The software was everything they promised and I am very happy I made the purchase. I would definitely buy from these guys again. Thanks!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-03-28
"My purchase of the Adobe CS5 Suite (Education) was the extremely low price as advertised and came very quickly. It worked perfectly with no issues at all on installation, even after registering with Adobe. I will buy from them again when I have the need."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

4/5
2011-03-26
"I was so surprised by the prices! The website has everything! It was easy to find exactly what I wanted, customer service was available, and all the products I needed were in stock. I will definitely be back!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-03-22
"Received my product without any problems. Fast service, solid download, and accurate information regarding the product. I have bookmarked them for future use. A reliable company. I give a AAA+ to them."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-03-04
"Baseline price is the best for software programs. They answered my questions about the program before I purchased it very quickly. The same with shipping information. I would buy from them again anytime."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2011-02-26
"Okay getting even better feelings about these guys. They have taken care of me very well today. I look forward to winning the iPad, getting my software and looking at them again in the future for software needs. Thanks to Jason for the help! Still have hopes of receiving great product. Very disappointed that I would pay the fee for 3-5 business day shipping and 7 business days later not only not have the product, but not be able to get a tracking number for it. Nine business days and no information. Was promised a phone call this morning from the warehouse manager and nothing. Ah, and then they come through (kinda). Software hadn't been sent so no tracking number. Took care of the shipping cost for me and shipped priority. So, if the software is what I'm expecting it to be, we're much closer to all good. My star rating is maybe a bit low because I do this everyday and have certain expectations - especially with regard to being able to find packages."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-02-25
"really good prices, prompt delivery, will definitely use them again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-02-25
"I was hesitant to purchase the Adobe Suite thinking I might get scammed, however I appreciated Baseline's 60 day guarantee. After contacting their email support to allay additional fears, I jumped in and purchased the software. I received it in a few days and was able to register the software and get up and running immediately. I would highly recommend this company to anyone looking to purchase software. I had a separate issue with one piece of the software that customer service immediately helped me resolve - and they didn't have to by the way. They are definitely a well run group and from all my interactions, they have a high level of integrity. I am very impressed!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-02-11
"Excellent product. Performed exactly like advertised and let me accomplish precisely what I needed it for."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-02-10
"I received the software within a week with free shipping as promised. I loaded InDesign CS5 with no problems."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2011-02-05
"Everything was smooth, I received my customer and the one phone call I made to them was very helpful. Thanks. I will buy again from them!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

4/5
2011-02-04
"The website is very user-friendly and the price was HALF of what I was expecting to pay. Checkout was easy and clear. My problem with the site is that they were late sending my package and my project was delayed. I paid for a 2-day Express shipment via FedEx, and did not receive the package for 5 days, 3 of those business days. All in all, I will use Baseline again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2011-01-25
"Great deals, fast delivery!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2011-01-21
"The page for this item is misleading and represents it as being the full professional version. ITS NOT. It is the Educational version. My company needed the professional version to be legal since we are for profit. And Baseline sells it for more than the MSRP. They were very reluctant to take the product back and tried to refuse the package when it arrived. HORRIBLE COMPANY! The discs were not even in the factory box. I think they were actually copies."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

1 - 15 of 110 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

Retailer Information

Contact:
9am-5pm, Monday - Friday
780-449-1125
888-242-5943
support@baselinesoftware.com

Baseline Software

visit the website

Share Baseline Software's Store Rating