Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.64 / 5 (14 reviews) average score over the past This merchant had 92.86% positive reviews over the last Six Months
Six Months
Positive: 13
Neutral: 0
Negative: 1
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5/5
2024-09-22
Exceptional service
"Exceptional service, the team at brilliance provided great communication throughout the purchasing process even helped me get it in time for the day I had planned."
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5/5
2024-09-19
I love my ring!
"My fiancé wanted to go with brilliance instead of a ring store because of its affordability, and I’ve never been happier! It is the exact style and a larger size than I ever thought I got, for very cheap!!! I’m going to treasure my ring forever, and have him buy my anniversary rings from here!"
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brilliancecom from Brilliance has responded
Posted Sep-27-2024Hi Alexia! We really appreciate your wonderful feedback on our services. We can't wait to serve you again in the future!
5/5
2024-09-16
Engagement
"The whole experience was made easy from the custom design to actually coordinating with the customer service team to make sure I received my ring on time , once delivered the ring was beyond beautiful and exceeded expectations.i 100 percent recommend using Brilliance for choosing and making your dream ring , will not disappoint"
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brilliancecom from Brilliance has responded
Posted Sep-27-2024We are so happy to know that we have exceeded your expectations. Thank you so much for your purchase!
5/5
Updated on: 2024-09-10
Convenient and Affordable
"This was my second order from brilliance. For me, it was quick, easy and convenient being able to look at everything individually online and pick exactly what I want out and then have it made. From the time I ordered until I received my rings it was approximately 3 to 4 weeks. It was a great experience and I would do it again!"
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brilliancecom from Brilliance has responded
Posted Sep-27-2024We really appreciate your wonderful feedback on our services. We can't wait to serve you again in the future!
5/5
2024-09-10
Engagement and Wedding Rings
"My wife did her homework and was able to pick out the perfect combination of engagement and wedding rings. The price and quality is unbeatable! 10/10 would recommend!!"
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brilliancecom from Brilliance has responded
Posted Sep-27-2024We are so glad to know that you love the quality of your rings and our services. Thank you so much for your trust and for recommending us to others!
5/5
2024-09-10
Beautiful Ring
"My entire experience at brilliance was exceptional. The ring was beautiful and my future wife loves it."
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brilliancecom from Brilliance has responded
Posted Sep-27-2024Hi Alvin! Your satisfaction is our top priority and we are so delighted to know that you had great buying experience with us. Thank you so much!
5/5
2024-09-09
Overwhelmed and concerned
"I was worried and overwhelmed brilliance made this such an easy experience. Using the online chat feature, they took a look at my bill and suggested a better diamond that was actually a little cheaper but had better clarity"
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5/5
2024-09-09
Review for Diamond ring I purchased
"I recently purchased a diamond ring from Brilliance, and I couldn’t be happier with the entire experience! From start to finish, the customer service was top-notch. The team was incredibly helpful, answering all my questions and guiding me through the process with great patience and professionalism. They truly care about delivering a personalized experience and ensuring complete satisfaction.
As for the ring itself – wow! The quality is absolutely outstanding. The diamond is stunning, with remarkable clarity and sparkle that exceeded my expectations. The craftsmanship of the setting is impeccable, and you can tell great care went into creating a piece that’s both elegant and timeless.
I can’t recommend Brilliance enough for anyone looking for superior product quality combined with fantastic service. They made what can be a daunting purchase feel easy and exciting. I’m beyond thrilled with my ring and will definitely be coming back for future purchases!"
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brilliancecom from Brilliance has responded
Posted Sep-27-2024Hi Sameer! We really appreciate your feedback and we are so happy to hear about your positive experience with our customer service team. Thank you for choosing Brilliance!
5/5
2024-09-04
Great customer care
"The team made sure my custom ring looked exactly as I pictured it. Received updates along the production and shipment. Would 100% buy it again thru here."
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brilliancecom from Brilliance has responded
Posted Sep-27-2024We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!
5/5
Updated on: 2024-09-03
Diamond purchase
"I purchased a 5 carat (lab created) pear shaped diamond for a custom engagement ring. The stone when we received it was absolutely beautiful. I contracted a very reputable custom jeweler to design and create the 18k mount for the stone. When he looked at the stone and heard the price we paid for it he was astounded. He has suppliers of lab created diamonds he works with and told us that our stone was outstanding in all categories. I am more than pleased with my purchase. Brilliance was great to work with and answered all of my questions. Thank you"
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brilliancecom from Brilliance has responded
Posted Sep-06-2024Thank you so much for sharing your experience with us. It is great to know that you are happy with your diamond. Looking forward to serve you again!
5/5
2024-08-30
Awesome experience, couldn’t of been happier
"Bought my fiancés diamond from this site and got everything she wanted. You can’t beat the price and quality you get, you can’t find the quality for the price anywhere else.
I took it to Kay’s to get a custom setting built and the worker was super impressed with the diamond I got from here.
Any of my friends who have been thinking about getting proposed I have been strongly recommending this site. Can’t get any better!"
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5/5
2024-08-29
The ring is beautiful
"I purchased a lab diamond ring from Brilliance for our 10th anniversary. The ring arrived in 3-4 weeks and looked amazing. I also bought a ring box with a white LED to shine on the ring when the box is opened.
The price of the ring is very good."
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5/5
2024-08-28
Great product, Great price
"I brought my wife's engagement ring and she loves it"
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brilliancecom from Brilliance has responded
Posted Sep-02-2024That is great to know! Thank you so much for choosing Brilliance!
5/5
Updated on: 2024-08-27
Jewelry
"I love the jewelry you sale awesome"
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brilliancecom from Brilliance has responded
Posted Sep-02-2024Thank you so much for sharing your experience with us. Looking forward to serve you again!
5/5
2024-08-27
Perfet
"From start to finish the whole buying experience was perfect, from picking out my diamond to being informed on every step of the ring being made. Highly recommend"
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brilliancecom from Brilliance has responded
Posted Sep-02-2024Hi Robert! We are happy to hear about your positive experience with us. Thank you so much for your trust and for recommending us to others!
16 - 30 of 2817 reviews
About Brilliance
Discover a better way to buy diamonds, design a unique engagement ring or select the perfect wedding ring. Save up to 70% on your ring and get expert diamond advice, free shipping, easy returns and a lifetime warranty.
Retailer Information
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866-737-0754
feedback@brilliance.com
Brilliance
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Brilliance is ranked #72 in shopping
Brilliance is ranked #46 in apparel
brilliancecom from Brilliance has responded
Posted Sep-27-2024