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BugEye Digital
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-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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Verified

5/5
2008-03-18
"Super fast delivery service - I ordered a Raynox 250 and an adapter ring on Friday Mar 14, and received them yesterday (March 16)! And the items were shipped from California to Pennsylvania. The customer rep (Ricky) was extremely helpful and patient with me on the phone (I called 3 times before making my purchases), and gave me options as to where to send my purchases to. Price of the lens as well as delivery charges are very reasonable. Would recommend to anyone. Will definitely purchase from them again!"

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Verified

5/5
2007-05-21
"I ordered: 1x BOW-AZ612K Kodak Z612 Lens Adapter (52mm) 1x ZAL-RAY-DCR1540PRO Raynox 1x54x Telephoto Lens 1x BRA-KEN-UVG67 UV Guard 67mm About the only thing I had an issue with was the shipping notification, but a quick call to the gentleman on the other end resolved that quickly. My UV Guard is on back-order, but he assured me I wouldn't be charged extra shipping, which never had occurred to me to ask. My products were shipped nice and neat and worked perfectly for my Kodak Z612. Thanks!"

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5/5
2006-06-21
"I ordered the item (a Raynox MX-3000 fisheye lens and a 52mm-58mm step-up ring) on Saturday evening, the item shipped on Monday, and arrived at my house on Tuesday. Assuming that I run into a need for a new lens (or camera bag, or whatever), I'll definitely buy from them again; they're way cheaper than the camera store around the corner from my office."

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Verified

1/5
2006-03-10
"I paid extra for fast shipping, when contacting them for status of order they said they had problems with server and they would get it out today. No discount in fact he said maybe I should just cancle the oreder ( I didn't want to cancle but he said he would and hung up on me) bad customer service. Not sure if I would buy here. Any time I called back they would not answer. Sent e-mail as well. Might be okay price but to hang up on me is not very good."

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Verified

5/5
2005-12-28
"Ordered a lens adapter. It shipped on time, arrived on time, good price and reasonable S$H. The product is great too. Thanks."

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Verified

5/5
2005-02-14
"I ordered my raynox Dcr250 ,tiffen closed-up and othes filters . My items arrived on the 14th feb , well packaged. I'm very satisfied with this company. Would buy from them again Armando Italy"

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Verified

5/5
2004-06-25
"Ordered a filter kit for my camera on June 23. Price was much better then others. Product arrived June 25, packaged nicely. Service was great shipped quickly. Will shop again maybe right now!!"

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Verified

4/5
2004-06-21
"Item came fast and as described. Got invoice confirmation but not tracking #. Which would be nice, but overall, GREAT low price and good shipping rate."

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Verified

5/5
2004-05-24
"Ordered Monday the 17th received Friday the 21st -completely satisfied and I would order from them again Brian"

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5/5
2004-05-24
"I ordered my Canon lens adapter on the 14th May and received the email confirmation a few days later. The adapter arrived on the 24th May, well packaged. I'm very satisfied with this company. Paul Burdett"

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Verified

2/5
2004-05-21
"Replied fast to my information request emails but stopped repliying once I did order. I did get an order confirmation very fast but now it's been a month since I've ordered and I recieved an email notice telling me that one of my items was backorder for one week (soon after ordering) but since then nothing, and they don't reply (or don't seem to get) my emails (sent more than 5 already). I do know many people who have been happy with this seller though but personnaly I can't say it's been a joy as I'm still waiting... Prices are pretty good but shipping is pretty expensive atleast for Canadian consumers."

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Verified

5/5
2004-05-18
"placed an order for a x8 téléphoto lens on a sunday ... got confirmation of order on the monday ... shipped 2 days later ... received in montreal 10 days later ... good service, nothing to complain about !"

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Verified

5/5
2004-03-10
"wonderful company!! i ordered two products, one came after a possible long wait in customs, and the other fairly promptly. good customer services, prompt replies to my emails. overall great service, will be ordering again."

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Variety of brands and products offered
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified

5/5
2004-03-06
"This company is great I ordered two lens tubes for a Sony DSC-V1. They shipped my order nicely packaged. I requested extra packaging, as my mail man is kina rough on our mail. I ordered on 3/2/2004 and the package was delivered on 3/5/2004, without rush shipping it! Their price is right, they follow up with confirmation e-mails, and the items are as advertised. They even gave me a free battery case (with their logo ;-)) This transaction was as smooth as silk. Would buy from again. Thanks bugeye!"

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Variety of brands and products offered
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Ease of ordering online
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Delivering products on-time
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Delivering products damage free
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Verified

5/5
2004-02-23
"This is the second time I've done business with BugEye and I have nothing but good to say about their prices, service, and shipping. I would recommend them to anyone looking for quality photography equipment at outstanding prices!"

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Variety of brands and products offered
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Ease of ordering online
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Retailer Information

Contact:
9:00AM-6:00PM Mon-Fri Closed Sat and Sun
415-334-3900
sales@bugeyedigital.com

BugEye Digital

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