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BuildDirect
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2015-06-19
"This is my 3rd experience with BuildDirect...and I was more satisfied than ever! Had great customer service....and the product arrived in time and in great condition...it was packed very well."
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5/5
2015-06-18
"flooring was delivered quickly and undamaged has gone down very nice so far. We have two large dogs who seem to do just fine on it no noticeable scratching yetflooring was delivered quickly and on damage has gone down very nice so far.already have recommended and will continue to recommend build direct.com"
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5/5
2015-06-18
"I am so glad I found this site. The customer service was all you could ask for. Samples arrived so quickly that I was shocked. Products that I looked at were all first rate. Ordering was easy. Merchandise arrived quikly and in good condition. Thank you for everything."
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Verified

5/5
2015-06-18
"Product delivered faster than expected and quality better than expected."
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5/5
2015-06-17
"This company has made customer service a priority. Our service rep, Gary, responded to inquiries promptly, was very knowledgeable of product and we received a email verification of our order within 15 minutes after placing the order. The shipment arrived at our door on the date we requested. Commendable service, great price, why would you buy anywhere else?"
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Verified

4/5
2015-06-17
"The product is good, bot the delivery price is beyond to much!!!"
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Verified

5/5
2015-06-17
"Great experience. I'm very happy with the quality of the product and the fast delivery. Will shop here again."
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4/5
2015-06-17
"I received the P.O. to pick my purchase up within 24 hours. However when I asked for a P.O. to return the sectional it took a couple of follow up e-mails to finally get it. It has been a week today since I returned the merchandise and while the warehouse told me they were required to notify BuildDiredt within 24 hours of the return I have not received a credit yet. I contacted my go to person at BD and she that they were still waiting to hear from the warehouse. Humm"
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Verified

5/5
2015-06-17
"very satified on the price and the service."
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5/5
2015-06-16
"Nice job overall would purchase from again and would definitley recommend to anyone"
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Verified

5/5
2015-06-15
"Excellent service for ordering, fast shipment, customer service following the sale is also excellent."
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Verified

5/5
2015-06-10
"Beautiful flooring! Can't wait to have it installed!"
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Verified

5/5
2015-06-05
"I ordered samples several times and received them within five days. I did order deck tiles and look forward to having them installed and think they will look great."
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5/5
2015-06-05
"Great product at a lower price point than similar grills with the same features. Shipping was faster than expected."
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5/5
2015-06-05
"The product is excellent, and the customer service is great!"
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About BuildDirect

Making home improvement and commercial projects simple. Founded in 1999, BuildDirect is the innovative marketplace for purchasing and selling quality home improvement & flooring materials online. BuildDirect co-founders wanted to simplify the home improvement industry and give the power of choice back to the homeowner and home improvement professional. They wanted to provide those seeking to build or improve homes with an online marketplace to access the flooring products they want, at the prices they’d love, delivered on time directly to their doorstep. And today we do just that. Servicing North America, BuildDirect connects homeowners and home improvement professionals with sellers around the world, creating a much simpler and trusted shopping experience. The platform offers Pro’s and Homeowners the ability to purchase various volumes of flooring products direct from Sellers. This keeps costs low, often up to half the price found at big box stores or specialty retailers, and provide

Retailer Information

Contact:
Website 24 hrs, Customer Service Monday-Friday 9 am - 7:30 pm EST, Weekends - closed
877-631-2845
customerservice@builddirect.com

BuildDirect

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Category Rank

BuildDirect is ranked #178 in home & garden

BuildDirect is ranked #28 in home improvement