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4 / 5 (1 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 1
Neutral: 0
Negative: 0
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2/5
2022-05-27
"We enrolled our boy to this School principally because of childcare. But we are disappointed on how the class transition is handled, we aren't receiving our son's videos as promised by the school and we feel like our concerns aren't taking into account."
5/5
2022-02-27
"They have some amazing teachers and we love Ms. Tanya and Ms. Marissa they truly so amazing and so caring."
3/5
2021-12-03
"My baby comes home tired and happy everyday. That’s how I know she is being taken care of. It’s hard being away from her but the streaming option gives me peace of mind to check on her and see how her day is going."
3/5
2021-11-24
"Experience has been satisfactory. Love all the feedback and chat with the administrators and teachers on my child's progress. In addition, the school seems invested in caring and nurturing the kids.The biggest gap is the daily turnover of teachers -- I sometimes see up to 3 different class teachers at different times of the day. These changes are not good for a young child that needs routine and stability as parents would then have to reset expectations with new teachers. Also, my kid is sometimes exposed to the cold room temperatures when their layers are removed and not replaced, even when there are extra pairs to change into. This has been a consistent feedback shared with the teachers, even though it's greatly improved, there are a few occasions when the kid is still exposed."
3/5
2021-08-13
"All in all I wouldn’t send my child back to this children’s courtyard location."
4/5
2020-12-09
"It has been very difficult for me and my wife to decide and to choose the appropriate Daycare for our child during this hard period of the Corona-virus pandemic. We really needed to enroll our child to a safe, lovely and great Preschool (Daycare facility); while we are at work. We visited a certain number of Daycare facilities; but when I did the Tour of this School, I was impressed by the warm and respectful welcome, and clear communication of the Director. I was sure that our child will be in good hands. My general experience with this School is Great."
4/5
2020-09-12
"Every one are great and they love all the children"
4/5
2020-08-20
"The upper management staff are warm and easy to talk to and very effectively handles problems."
1/5
2020-08-17
"It started off well several years ago but the quality has deteriorated significantly. There’s always new faces which leads me to believe their turnover rate is high. Some of the teachers are nice but I need sobrenombre who’s committed to helping not child advance not just babysit them."
5/5
2020-06-21
"First the first time my baby boy and I walked in the school we felt welcomed. My baby went to the directed and astablished a bond. Then my older boys felt the same way. They all enjoy going to school everyday and love telling me what they did new."
3/5
2020-03-13
"I just want better communicate in a timely manner when providing after school services to my child. I shouldn't have to ask if they will have staff to cover childcare for a day or so. The childcare facility needs to be on the same schedule as my child's regular school and keep a copy of the school schedule so they can be aware of what days they will be open and closed. I expect more from the facility since my child has been going here for a long time now. Just like they expect parents to pay childcare fees on time I want the same respect with the situation above."
1/5
2020-03-02
"I’ve only had a handful of good experiences with certain teachers. As of now, I’m completely dissatisfied with our experience at this location. My child comes home saying inappropriate things that he could’ve only picked up at school. Will act in a matter that’s inappropriate and it’s concerning because it only gets worse."
4/5
2020-01-20
"Teachers are nurturing and actually provide activities that will improve development skills."
1/5
2020-01-17
"The prior classroom my son was in was great! There was constant communication via the app and in person between the teacher and us. Then he moved up and it’s significantly declined in quality."
LearningCareGroupCL from The Children's Courtyard - 11012 Harris Branch Parkway has responded
Posted Jan-22-2020We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 877-410-0645. We look forward to hearing from you.
5/5
2019-12-20
"I love this place. My child loves this place. I have no complaints at all."
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About The Children's Courtyard - 11012 Harris Branch Parkway
Visit our children's courtyard in austin, tx at 11012 harris branch parkway for quality child care and early learning programs for infants through school-aged children.
Retailer Information
Contact:
6:30 AM - 6:30 PM
1-512-272-8855
3019@childrenscourtyard.com
The Children's Courtyard - 11012 Harris Branch Parkway
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LearningCareGroupCL from The Children's Courtyard - 11012 Harris Branch Parkway has responded
Posted Mar-19-2020