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Contactsexpress.ca
Contactsexpress.ca Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.19 / 5 (715 reviews) average score over the past
5
64.3 %
4
12.6 %
3
8.5 %
2
6.7 %
1
7.8 %
Positive: 550
Neutral: 61
Negative: 104
This merchant had 76.92% positive reviews over the last Six Months
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5/5
2025-03-20
Sunglasses
"Love my glasses fit perfect quick and easy service and canadian"
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5/5
Updated on: 2025-03-20
Best place to get the Dailies
"Top quality product, easy shipping and comes fast. Affordable with occasional discounts in place. Already 2 years and going. Trustworthy and highly recommended."
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4/5
2025-03-19
bought my contacts! yeah!
"after you guys texter me for the last, i couldn’t resist anymore and went to your website to order my contacts,,, i was left surprisingly satisfied by the discount you were offering. i will probably buy again in a year after over wearing the contacts until they irritate my eyes! love, nick"
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5/5
2025-03-18
Wicked awesome!!!!
"Every time ive ordered its quick easy and great prices!!!"
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5/5
2025-03-18
Great
"Easy, fast and reliable. Will order again"
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1/5
2025-03-18
"I didn't get a receipt so I can not submit a insurance claim"
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Kits-AlexM from Contactsexpress.ca has responded
Posted Mar-19-2025

Your receipt is available for download in your account under order history. We've also emailed a copy to you for your convenience. If you need any further assistance, feel free to reach out!


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Verified

1/5
2025-03-18
Misleading promo code
"I was offered a 30% discount in an email and then upon checkout the promo code was denied. Why would I come back."
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Kits-AlexM from Contactsexpress.ca has responded
Posted Mar-19-2025

We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.


3/5
2025-03-17
Ridiculous offers you can't use
"I hate when you offer 20% off for a promo but then when it says add these glasses for FREE or whatever it takes that away. You aren't offering them free - it's ridiculous. They are $40. Quit trying to scam people and just say - here are your option of benefits - ... Just be honest And 1-4 days for express shipping - when standard is pretty much the same. I need them quick. It should be actual express."
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Kits-AlexM from Contactsexpress.ca has responded
Posted Mar-18-2025

Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.


4/5
2025-03-17
I like the SMS to reorder
"When I hit the reorder button it only added one of the packs to my order not both. I had to manually re-enter my prescription for my second eye's contacts. Not a big deal but could have been more seamless."
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5/5
Updated on: 2025-03-17
The Best - and Canadian also
"Fast, competitive pricing and efficient service"
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Kits-AlexM from Contactsexpress.ca has responded
Posted Aug-23-2024

Wow, thank you so much for your amazing review! We're thrilled to hear that you had such a great experience with us. Being Canadian and providing fast, competitive pricing while ensuring efficient service is what we strive for every day. Your support means the world to us!


5/5
Updated on: 2025-03-17
Contact Lens Order
"I am in the US and needed new contact lenses. As a Canadian, I wanted to support a Canadian company so I ordered from Contactsexpress.ca. It was easy to place the order and delivery was fairly quick given the cross border delivery."
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5/5
2025-03-17
All good. Speedy delivery
"Delivery was quick even after i changed the date. Thank you"
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5/5
2025-03-17
Easy, great discounts, quick
"Easy, great discounts, quick"
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5/5
2025-03-17
Great site & service.
"They have my prescription on file, as well as my purchase history. It makes it easy to reorder and they always arrive quickly. The prices are excellent, too."
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5/5
2025-03-17
great lenses
"I've been ordering Kits lenses for the past 8 months, and they are by far the best affordable contact lenses I've used. Unlike other lower-priced contacts, THESE DO NOT RIP! I had previously ordered from a different website, but these have far exceeded my expectations in terms of quality and durability. I also love that I can directly bill my insurance, which makes the process even more convenient. Contacts Express is now the only place I order my contacts from – highly recommend it!"
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16 - 30 of 17209 reviews

Retailer Information

Contact:
Mon - Fri 10:00AM to 6:00PM EST
416-CONTACTS
1-877-335-8745
service@contactsexpress.ca

Contactsexpress.ca

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Category Rank

Contactsexpress.ca is ranked #3 in health

Contactsexpress.ca is ranked #2 in vision care