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3/5
Ridiculous offers you can't use
"I hate when you offer 20% off for a promo but then when it says add these glasses for FREE or whatever it takes that away. You aren't offering them free - it's ridiculous. They are $40. Quit trying to scam people and just say - here are your option of benefits - ... Just be honest And 1-4 days for express shipping - when standard is pretty much the same. I need them quick. It should be actual express."
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Kits-AlexM from Contactsexpress.ca has responded
Posted Mar-18-2025

Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.


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5/5
Rush Order Means Rush Order
"I had to order tanks and tees last minute and when they say rush order is possible they mean it - versus other companies that say they do rush orders but it's not really the case. There is a definite surcharge for rush but at least it's doable. Talked to Justyne on chat and it was quick, pleasant and useful! So far the process has been seamless - can't wait to see the designs and get my delivery. Will let you know about the final result. :-)"

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