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Controls Central
Controls Central Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.63 / 5 (167 reviews) average score over the past
5
82.0 %
4
8.4 %
3
4.2 %
2
1.2 %
1
4.2 %
Positive: 151
Neutral: 7
Negative: 9
This merchant had 90.42% positive reviews over the last Six Months
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5/5
2024-08-07
good service and prices
"good service and prices......"

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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thanks for the review! We're pleased you found our service and prices to your liking. Let us know if there's anything else we can assist with!


5/5
2024-08-06
"Support personal where prompt and knowledgeable."

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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thank you for the feedback! We’re glad to hear our support team was prompt and knowledgeable. If you need any further assistance, please let us know at support@controlscentral.com


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Verified

4/5
Updated on: 2024-08-06
Life saver
"Excellent work flow. I was able to process my order without hassle."
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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thank you! We're thrilled to hear that our website made your ordering process hassle-free. If you need anything else, just let us know!


5/5
2024-08-06
Great experience
"Was on time and item was exactly what I ordered"

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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thank you! We're pleased to hear the item was on time and just as you ordered. Looking forward to your next visit at Controls Central!


5/5
2024-08-02
Easy to navigate web site and easy ordering
"I was searching the Internet and found the item I was searching for and it brought me to your company. I was not disappointed."
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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thank you for your feedback! We're glad you found our website easy to use and that we met your expectations. We look forward to serving you again at Controls Central!


5/5
2024-08-01
GREAT PRICES AND SERVICE
"GREAT EXPERIENCE WILL DEFINETLY USE AGAIN"

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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thank you for the positive feedback! We're thrilled you had a great experience. Looking forward to serving you again!


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Verified

5/5
2024-07-31
Excellent working actuator to fix issue
"Actuator was exact model I expected to replace older faulty model in home. Received moderately quickly with excellent packaging to protect the model. Works perfectly. Thanks!"

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supportcontrolscentral from Controls Central has responded
Posted Aug-13-2024

Thanks for the feedback! I'm glad the actuator worked perfectly and arrived in great condition. If you need anything else, feel free to reach out!


5/5
2024-07-29
Reasonable Price and Quick Shipping
"The price of our parts was competitive with other sellers and they arrived quickly after ordering."

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supportcontrolscentral from Controls Central has responded
Posted Aug-09-2024

Thank you for your feedback! We're happy to hear you found our prices competitive and that your parts arrived quickly. We've got you - here at Controls Central for all your HVAC parts needs!


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Verified

5/5
2024-07-29
On-line ordering
"Ordering parts on-line is a breeze. The prices are listed and a record is kept of past supplies ordered."

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supportcontrolscentral from Controls Central has responded
Posted Aug-09-2024

Thank you for the feedback! We’re pleased to hear that you find our online ordering straightforward with clear pricing and order history. We appreciate your business and hope to serve you again at Controls Central!


5/5
2024-07-27
These people are good
"Got exactly what I needed when I asked for it. Good pricing also"

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supportcontrolscentral from Controls Central has responded
Posted Aug-09-2024

Thank you for the kind words! We're glad we could provide exactly what you needed and offer good pricing! Hope to serve you again at Controls Central!


5/5
2024-07-20
Great!!
"Fast, easy and parts show to be in stock."

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supportcontrolscentral from Controls Central has responded
Posted Aug-09-2024

Thanks for your feedback! We're pleased to hear you found our service fast and convenient, with parts readily available here at Controls Central!


5/5
2024-07-19
Great service
"Great price and service will continue using your company for future purchases"

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supportcontrolscentral from Controls Central has responded
Posted Aug-09-2024

Thank you for your feedback! We’re glad you’re happy with our service and look forward to assisting with your future purchases at Controls Central!


5/5
2024-07-19
Great Experience
"When I called tech support for some help not only did someone pickup immediately but I could clearly understand them (as an American). They were super helpful, sent me parts breakdown and link to the part I needed. Ordering was easy and had the part in two days. Just outstanding service! Would highly recommend this company."

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5/5
2024-07-18
Excellent experience on a very small order
"Product was competitively priced, had a breakdown on the listing confirming it was exactly what we needed, shipped out quickly, and Controls Central followed up with a phone call a few days after the order to make sure we got everything in good shape."

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supportcontrolscentral from Controls Central has responded
Posted Jul-23-2024

It sounds like you had an excellent experience! Competitive pricing, clear product details, fast shipping, and thoughtful follow-up — that's what Controls Central strives for. We hope to serve you again in the near future!


5/5
2024-07-17
Ann's the best!!
"I forgot to send my Resale Certificate when I originally opened my account, I called & spoke with Ann, she stayed on the phone with me until she received my certificate & updated my account. Now that's what I call fantastic customer service. Thank you Ann !!"

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supportcontrolscentral from Controls Central has responded
Posted Jul-23-2024

That's fantastic to hear! Ann's commitment to assisting promptly and efficiently really made a difference. Glad she could help you out! We thank you for your business and looking forward to serving you again at Controls Central!


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About Controls Central

ControlsCentral.com is the largest online HVAC/R controls store in the world. The website has more than 2.7 million HVAC/R controls parts in stock, and offers products from leading manufacturers including Honeywell, Siemens, Johnson Controls, and Belimo. More than 600 manufacturers’ products are available from the company’s network of authorized distributors. Same day shipment is supported by 130 stocking warehouses throughout the United States.

Retailer Information

Contact:
Support: M-F 9 A.M. - 6 P.M. CST
714-529-6900
1-877-482-2236
support@controlscentral.com

Controls Central

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Collection Status

This company is currently soliciting reviews

Category Rank

Controls Central is ranked #45 in home & garden

Controls Central is ranked #4 in hvac & climate control