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Controls Central
Controls Central Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.63 / 5 (167 reviews) average score over the past
5
82.0 %
4
8.4 %
3
4.2 %
2
1.2 %
1
4.2 %
Positive: 151
Neutral: 7
Negative: 9
This merchant had 90.42% positive reviews over the last Six Months
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5/5
Updated on: 2024-07-16
Great customer service
"Ann was very helpful in the purchasing process and stayed on the phone with me while I completed it to make sure it went through."
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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for sharing your experience! We're glad to hear that Ann provided great customer service and ensured a smooth purchasing process for you. We appreciate your feedback and look forward to assisting you again soon at Controls Central !


5/5
Updated on: 2024-07-15
In stock at great price
"Always have what I need in stock and at a better price than my local wholesaler. Quick ship, too."

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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for your review! We're thrilled to hear that you consistently find what you need in stock at a great price. We appreciate your business and look forward to serving you again soon!


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Verified

5/5
2024-07-14
Blower
"quick, easy checkout, price for unit was below market."
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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for your feedback! We're delighted that you found the checkout process quick and easy, and that you were able to purchase the blower unit at a competitive price below market rates. We appreciate your business and look forward to serving you again in the future!


5/5
2024-07-14
Easy and Quick
"We found the part we needed. It arrived quick and cheaper than other options"
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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for your feedback! We're glad you found the part you needed quickly and at a competitive price. We aim to provide efficient service and quality products here at Controls Central.


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Verified

3/5
2024-07-12
Shipping charges are too high
"Shipping charges were more than triple what it should have been for the size of the parts I ordered. Ordering and delivery time was good."

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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for your feedback. We strive to make our prices competitive and appreciate your input on shipping charges. We're glad to hear that your overall experience was positive, and we look forward to serving you again at Controls Central!


5/5
2024-07-11
CUSTOMER SERVICE
"Ann Marie was super helpful in assisting me; she answered all my questions and had the best attitude. I had a very good experience."

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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for your kind words! We're thrilled to hear that Ann Marie provided you with excellent assistance and made your experience a positive one. We look forward to serving you again in the future!


5/5
2024-07-10
quick and painless
"shipping costs are as high as the part"
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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

We appreciate your feedback! Your input helps us continually improve our services. Here at Controls Central, we strive to balance fair pricing with efficient shipping. If you have any further comments or concerns, please reach out to us at "support@controlscentral.com."


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Verified

5/5
2024-07-10
Item was shipped fast and arrived in perfect condition.
"Overall excellent to work with. Pricing and shipping were fair and fast. Great to do business with."

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supportcontrolscentral from Controls Central has responded
Posted Jul-16-2024

Thank you for your positive feedback! We're delighted to hear that your experience with us was excellent from start to finish. Looking forward to serving you again in the future!


5/5
2024-07-08
Great purchase
"Everything was exactly as described on line perfect fit"
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supportcontrolscentral from Controls Central has responded
Posted Jul-08-2024

Thank you for your review! We strive to get you the right parts at the right time! We thank you for your business and are looking forward to serving you again at Controls Central.


5/5
2024-07-08
Stat replacements
"We found exactly what we needed on your site."
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supportcontrolscentral from Controls Central has responded
Posted Jul-08-2024

We are thrilled to hear you found what you needed ! We appreciate your business and hope to serve you again soon at Controls Central.


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5/5
2024-07-02
Worth it!
"The price cannot be beat and shipping time was reasonable."
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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your feedback! We're thrilled to hear that you found our pricing unbeatable and that the shipping time met your expectations. We appreciate your business and look forward to serving you again in the future!


5/5
2024-07-01
Pressure switch
"Just needed one switch but Daniel was patient and very helpful. We had no hot water without the part so it was important. Ordered midday Friday and it was shipped that day, received it Tuesday to a very remote locale despite a zip code problem. It was also the best price and the best service. Thanks"

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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your feedback! We're delighted to hear that Daniel provided patient and helpful service, ensuring you received your pressure switch promptly despite challenges. We're committed to providing the best prices and service. Please let us know if there's anything else we can assist you with in the future at support@controlscentral.com!


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Verified

4/5
2024-07-01
MVS
"Great service easy ordering!"

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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your feedback! We're glad to hear you had a great experience with easy ordering and great service. We appreciate your business!


5/5
2024-06-26
Cool
"Cool but pricey for the most part"

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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your feedback! Your input is valuable to us. We strive to keep our prices competitive while providing quality products and service. Please feel free to reach out to us for any questions or concerns at support@controlscentral.com.


5/5
2024-06-25
Just what doctor ordered
"Awesome customer service. Support person was adament about getting me the correct motor"

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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our customer service. We're committed to ensuring you get the right products. Thank you for choosing Controls Central for your HVAC parts needs!


241 - 255 of 3846 reviews
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About Controls Central

ControlsCentral.com is the largest online HVAC/R controls store in the world. The website has more than 2.7 million HVAC/R controls parts in stock, and offers products from leading manufacturers including Honeywell, Siemens, Johnson Controls, and Belimo. More than 600 manufacturers’ products are available from the company’s network of authorized distributors. Same day shipment is supported by 130 stocking warehouses throughout the United States.

Retailer Information

Contact:
Support: M-F 9 A.M. - 6 P.M. CST
714-529-6900
1-877-482-2236
support@controlscentral.com

Controls Central

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Category Rank

Controls Central is ranked #45 in home & garden

Controls Central is ranked #4 in hvac & climate control