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4.63 / 5 (167 reviews) average score over the past This merchant had 90.42% positive reviews over the last Six Months
Six Months
Positive: 151
Neutral: 7
Negative: 9
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5/5
2024-06-09
Good Product
"Nice service
Fast shipping"
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5/5
2024-06-07
Great Service
"Just what I ordered and was on time."
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024Thank you for the positive feedback! We're glad to hear that your order arrived on time and was exactly as expected. We appreciate your business and hope to continue providing great service in the future.
5/5
2024-06-07
Excellent service.
"Very user friendly. Fast delivery."
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024We're delighted to hear you had an excellent experience! Making our service user-friendly and ensuring fast delivery are top priorities. Thank you for choosing Controls Central, and we hope to serve you again soon!
5/5
2024-06-06
Exact Motor Replacement
"MOT18688 1/8 hp condenser motor was perfect match for Trane OEM. Arrived on time and packaged well."
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024We're thrilled to hear that the condenser motor was an exact match for your Trane OEM! Timely delivery and secure packaging are crucial, and we're glad we met your expectations. Thank you for choosing Controls Central for your HVAC/R replacement needs!
5/5
2024-06-05
Lennox Controllers
"I needed 2 controllers shipped next day air in a rush for one of my customers. Local Lennox store did not have any stock but these guys did. Placed order and had them shipped out next day early am delivery and everything went very smooth with no issues. I received a follow up call verifying everything was on schedule as well. Couldn’t ask for better customer service."
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024We're thrilled to have been able to assist you with your urgent need ! It's fantastic to hear that everything went smoothly, from the next day air shipping to the follow-up call. Thank you for recognizing our commitment to excellent customer service. We appreciate your business and hope to serve you again in the future here at Controls Central!
4/5
2024-06-05
Go big Blue
"Easy to order . Materials in stock. We'll see how the delivery goes"
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024Go big Blue indeed! Thanks for choosing us. We're glad you found ordering easy and our materials in stock. We're committed to a smooth delivery process. If you encounter any issues, don't hesitate to reach out at support@controlscentral.com. Thanks for your business!
5/5
2024-06-01
Item Received
"It was ship in a timely manner, without damage for a very reasonable shipping price."
supportcontrolscentral from Controls Central has responded
Posted Jun-03-2024We're glad to hear that your item arrived promptly and without damage, especially considering the reasonable shipping price. Thank you for choosing Controls Central!
5/5
2024-05-31
Perfect
"The ordering process was very easy, and the parts showed up on time. The bonus was that it was a perfect match. The repair was a success."
supportcontrolscentral from Controls Central has responded
Posted Jun-03-2024We're happy to hear that your ordering process was seamless and that the parts arrived on time, providing a perfect match for your repair needs! Thank you for sharing your positive experience with us!
5/5
2024-05-30
Incredible customer service
"The customer service was amazing. They kept me informed of the status of my order and personally called to verify satisfaction and answer several questions I had regarding the supply chain of the product."
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supportcontrolscentral from Controls Central has responded
Posted Jun-03-2024Thank you for your kind words! We're delighted to hear that you had an incredible experience with our customer service team. Keeping you informed and ensuring your satisfaction is our top priority here at Controls Central. Looking forward to serving you again!
5/5
2024-05-30
Fast shipping
"Surprised by the fast shipping! Received next day. Wow"
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supportcontrolscentral from Controls Central has responded
Posted Jun-03-2024We're thrilled to hear that you received your order so quickly! Thank you for your feedback and for choosing Controls Central for your HVAC parts needs!
2/5
2024-05-30
Very bad packing technique and material for a fragile pump
"Motor and pump came damaged. Very poor packing and boxing. This particular pump was needed causing me to eat the damage. I have a pump and motor shop and had parts to fix it."
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024We apologize for the inconvenience caused by the damaged pump. We take packaging seriously and are committed to ensuring safe delivery. Please contact us directly in situations like this, and we'll promptly make it right at support@controlscentral.com. Thank you for bringing this to our attention!
5/5
2024-05-26
Great experience
"Website is easy to navigate, price was good, part was exactly as stated. Shipped fast and now my AC works better than new! Thank you"
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5/5
2024-05-23
Easy to find and great price
"I do wish we were able to use our UPS account number on the order instead of paying freight. I am impressed with your site and products though."
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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024Thank you for your kind words and feedback! We'll certainly look into incorporating UPS account options in the future. We're glad you found our site easy to use and our prices competitive. Hope to serve you again soon at Controls Central !
5/5
2024-05-16
Great support
"Great service provided by the commercial staff, response times really great."
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supportcontrolscentral from Controls Central has responded
Posted May-20-2024Thank you for such a positive review! We are glad to have served you quickly and efficiently as possible. We thank you for your business here at Controls Central!
5/5
2024-05-13
Order process was seamless!
"The CSR was courteous and very effective in her skills in customer service. I loved that she was attentive and kind."
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supportcontrolscentral from Controls Central has responded
Posted May-13-2024Thank you for your kind words! We're thrilled to hear you had a seamless experience with our Customer Service Representative. Your satisfaction is our priority here at Controls Central!
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About Controls Central
ControlsCentral.com is the largest online HVAC/R controls store in the world. The website has more than 2.7 million HVAC/R controls parts in stock, and offers products from leading manufacturers including Honeywell, Siemens, Johnson Controls, and Belimo. More than 600 manufacturers’ products are available from the company’s network of authorized distributors. Same day shipment is supported by 130 stocking warehouses throughout the United States.
Retailer Information
Contact:
Support: M-F 9 A.M. - 6 P.M. CST
714-529-6900
1-877-482-2236
support@controlscentral.com
Controls Central
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This company is currently soliciting reviews
Category Rank
Controls Central is ranked #45 in home & garden
Controls Central is ranked #4 in hvac & climate control
supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024