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Controls Central
Controls Central Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.63 / 5 (167 reviews) average score over the past
5
82.0 %
4
8.4 %
3
4.2 %
2
1.2 %
1
4.2 %
Positive: 151
Neutral: 7
Negative: 9
This merchant had 90.42% positive reviews over the last Six Months
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3/5
2024-06-24
No PR Shipping
"No shipping to Puerto Rico even though is listed in the address state"

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supportcontrolscentral from Controls Central has responded
Posted Jul-08-2024

We apologize for any inconvenience caused! Note that we do ship to most U.S. territories, including Puerto Rico. If you encounter this error, please reach out to us directly so we can resolve it promptly. Call (877) 482-2236 or via email "support@controlscentral.com."


5/5
2024-06-24
Best price and free shipping
"Lowest price local or internet. Fast shipping and responsive to my inquiry. I will be back."

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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your stellar review! We strive to make it a smooth process as humanly possible. Looking forward to serving you again at Controls Central!


5/5
2024-06-20
Great!
"They got me the factory parts I needed. After looking all over they got it for me."

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5/5
2024-06-20
quick and easy
"found the part and the order was quick and easy"
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supportcontrolscentral from Controls Central has responded
Posted Jun-28-2024

Great to hear! Thank you for your feedback on the quick and easy ordering process.


5/5
2024-06-20
Well Done!
"I called to find out how to do a tax exempt sale, and was given instructions. I registered online, sent my tax exempt certificate and within minutes was good to go and order. That efficient and pleasant service makes my day and job much easier! Thank you!"
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supportcontrolscentral from Controls Central has responded
Posted Jun-28-2024

Thank you for sharing your experience! We're glad we could assist you efficiently. Hope to serve you again for all your HVAC parts needs!


5/5
2024-06-18
Great Job
"I ordered a blower assembly and had absolutely no problems it was one of the easiest orders I've ever had. I will definitely be ordering from this company again when I need more things. They even got the order there early. Thank you for making this an ease and so simple."

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supportcontrolscentral from Controls Central has responded
Posted Jun-28-2024

Thank you for your feedback! We're thrilled to hear your order went smoothly. Looking forward to assisting you again in the future at Control Central!


2/5
2024-06-18
"Couldn't log in with email and password reset email never arrived"
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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

We apologize for the inconvenience this has caused! Please feel free to reach out to us at support@controlscentral.com so that we can assist you with addressing your concerns. We're here to help!


5/5
2024-06-13
valve
"Easy checkout just found out about your company. I hope to do more business with you but you should have free shipping"

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supportcontrolscentral from Controls Central has responded
Posted Jun-17-2024

We're glad you had an easy checkout experience and discovered Controls Central! We appreciate your feedback on shipping costs to make future improvements. Thank you !


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5/5
2024-06-13
Too easy
"Website was easy to navigate. Too easy."

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supportcontrolscentral from Controls Central has responded
Posted Jun-17-2024

We're glad to hear our website was user-friendly for you! Thank you for your feedback and for choosing Controls Central for your HVAC/R Parts needs !


1/5
2024-06-12
will not sell,,,,
"ordered 2 thermostats,,paid etc.they called several days later. Can not ship to Mi cause a tiny mercury switch was in them. Waited and waited,,,no refund,,,,,had to call them. Nice lady to talk to,,,,,finally refund was pending with pay pal. A common home furnace thermostat . How ordinary of a control can you get? The very best use of mercury is a mercury switch on a bimetal spiral that moves with temperature change. They might as well go out of business if they can't sell a good thermostat. Why was this not listed on the websight in the first place? I really hate writing this but this company keeps wanting to know how my purchase went. I deleted the email 3 times. They will not give up! So you got your answer!"

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supportcontrolscentral from Controls Central has responded
Posted Jun-17-2024

Thank you for your feedback. We apologize for any inconvenience caused. Shipping a mercury-based thermostat is against state regulations, which was clarified by our customer service team. We appreciate your understanding and wish you the best in your search for an alternative solution!


5/5
2024-06-10
"I am glad I found you order the part I needed got here fast and I had my AC running that afternoon Thanks you did a great job"

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supportcontrolscentral from Controls Central has responded
Posted Jun-17-2024

Thank you for your kind words! We're thrilled you received your part quickly and got your AC up and running the same day. We appreciate your feedback!


5/5
2024-06-10
Easy to buy and quick shipping.
"Easy to buy even out of the United States and quick shipping."

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supportcontrolscentral from Controls Central has responded
Posted Jun-17-2024

Thank you for your positive feedback! We strive to make purchasing effortless and ensure swift international shipping. We appreciate your business !


4/5
2024-06-10
Dinged for shipping charges.
"Shipping charges a little confusing and expensive."

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supportcontrolscentral from Controls Central has responded
Posted Jul-03-2024

Thank you for your feedback regarding the shipping charges. We apologize for any confusion caused and appreciate your input. We are constantly reviewing our shipping policies to ensure transparency and affordability. If you have any further questions or concerns, please feel free to reach out to us directly at support@controlscentral.com


5/5
2024-06-09
Fast Shipping
"The items was just as described and arrived even before I could track it. Amazing!"

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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024

Thank you for the positive feedback! We're delighted to hear that your order arrived promptly and met your expectations. We strive to provide accurate descriptions and swift shipping. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Controls Central!


5/5
2024-06-09
Rydlyme
"I just completed flushing three outboard motors in our fleet... Your product Rydlyme worked better than expected.. I will be ordering more Rydlyme in the near future... And will gladly recommend your company, and Rydlyme to my customers. Sincerely, Captain Ron Nevils FullForce Marine Services LLC Naples FL"

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supportcontrolscentral from Controls Central has responded
Posted Jun-10-2024

Thank you, Captain Ron Nevils, for your glowing review! We're thrilled to hear that Rydlyme exceeded your expectations in flushing the outboard motors. We appreciate your future business and recommendations. Should you need more Rydlyme or any other products, we're here to help!


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About Controls Central

ControlsCentral.com is the largest online HVAC/R controls store in the world. The website has more than 2.7 million HVAC/R controls parts in stock, and offers products from leading manufacturers including Honeywell, Siemens, Johnson Controls, and Belimo. More than 600 manufacturers’ products are available from the company’s network of authorized distributors. Same day shipment is supported by 130 stocking warehouses throughout the United States.

Retailer Information

Contact:
Support: M-F 9 A.M. - 6 P.M. CST
714-529-6900
1-877-482-2236
support@controlscentral.com

Controls Central

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Category Rank

Controls Central is ranked #45 in home & garden

Controls Central is ranked #4 in hvac & climate control