Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.67 / 5 (156 reviews) average score over the past This merchant had 91.67% positive reviews over the last Six Months
Six Months
Positive: 143
Neutral: 6
Negative: 7
Write a Review
Customer Reviews | Filter Reviews
5/5
2025-04-10
Great Customer Service
"Friendly and helpful on the phone to confirm pricing and placing order of a bulk shipment!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2025-04-10
"Ok really easy and great experience will buy again"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Thanks, Madmoney! We're glad it was an easy and great experience for you—looking forward to having you back again soon!
5/5
2025-04-08
Quick and easy
"Your delivery was here before I was ready to install it. Thanks for being so fast."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Appreciate the awesome feedback! Sounds like we beat you to the job site—love it when that happens!
3/5
2025-04-08
66% ok
"2 out of 3 units were good, waiting for refund 3rd unit not correct"
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Thanks for the honest review—sorry one of the units didn’t work out. We’ll get that refund taken care of ASAP. Really appreciate you giving us a shot and hope to see you back!
5/5
2025-04-07
good
"nice and cheap easy to use this website"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Thank you for your review! We're glad you had a positive experience—that's exactly what we aim for. We appreciate your business!
5/5
2025-04-07
Hotel Maintenance Manager
"Good customer service, quick shipping, and pricing was good. First time using Control Central and was very satisfied with service"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Thanks for the great review! We're glad your first experience with Controls Central was a good one—quick shipping, solid pricing, and good service are what we're all about. Hope to have you back again soon!
5/5
2025-04-07
Good Pricing
"Good Pricing and good website!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Always great to hear the site and pricing are hitting the mark—thanks for your business!
5/5
2025-04-06
Led Lamps for Extractor Fan
"Ordered the parts from Controls Central even though they were on back order they still arrived in a timely manner."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Thanks for the 5-star review! Even with the backorder, we’re glad we got your parts to you on time. We appreciate you sticking with us!
5/5
2025-04-02
Controls Central is indeed Central in my Book!
"It's been Excellent working with Controls Central"
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025I love the title—thanks for the kind words! It’s been great working with you, too, and we’re glad to be your go-to.
5/5
Updated on: 2025-04-01
Regulator
"Easy to order. Had exact replacement in stock Arrived quickly"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Glad you found exactly what you needed and got it fast—just how we like it! Hope to see you back soon!
1/5
2025-03-30
They don’t sell you the product advertised
"Ordered a tool and they sent a txv power head instead of the tool and then won’t refund my money"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025We're really sorry to hear about your experience—it’s definitely not how we want things to go. Could you please share your order number so we can look into it?
4/5
2025-03-30
Catch this
"Easy-to-use, fun, this is not what i wanted to do. Send my board please"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025We appreciate your business—and we’re glad the review process brought a little fun along the way. Hope to see you again soon!
3/5
2025-03-28
"slow - maybe web is slow dunno had to wait awhile"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025Thanks for the feedback! I'm sorry to hear things were running slow on the day of your order. We appreciate you sticking with it and letting us know.
5/5
2025-03-26
TAX EXEMPT
"I LOVED HOW EASY IT WAS AND YOU GUYS ACTUALLY CARE TO HELP. THE COAST GAURD THANKS YOU"
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025We really appreciate that—thank you! We're glad it was easy, and it means a lot to support those who serve. Please send our thanks back to the Coast Guard!
5/5
2025-03-24
Quick and Easy!
"Easy to find parts, select, and order. Makes it quick and easy and just convenient. One Fulton part - was $45 MORE than the distributor, however, they required $150 to order so I actually saved money."
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025We love to hear “quick and easy”—thanks for the thoughtful review! Smart call on the Fulton part, too. Always a win when convenience and savings come together!
16 - 30 of 3857 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
About Controls Central
ControlsCentral.com is the largest online HVAC/R controls store in the world. The website has more than 2.7 million HVAC/R controls parts in stock, and offers products from leading manufacturers including Honeywell, Siemens, Johnson Controls, and Belimo. More than 600 manufacturers’ products are available from the company’s network of authorized distributors. Same day shipment is supported by 130 stocking warehouses throughout the United States.
Retailer Information
Contact:
Support: M-F 9 A.M. - 6 P.M. CST
714-529-6900
1-877-482-2236
support@controlscentral.com
Controls Central
visit the website
Share Controls Central's Store Rating
96%
Reply Back Rate
This retailer replies back to your replies in some capacity.
Collection Status
This company is currently soliciting reviews
Category Rank
Controls Central is ranked #43 in home & garden
Controls Central is ranked #3 in hvac & climate control
supportcontrolscentral from Controls Central has responded
Posted Apr-11-2025