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4.71 / 5 (79 reviews) average score over the past This merchant had 92.41% positive reviews over the last Six Months
Six Months
Positive: 73
Neutral: 1
Negative: 5
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2/5
2025-02-22
Guaranteed fit items do not fit.
"I got some new 6 1/2 speakers and tweeters and the tweeters were supposed to be a fit for the stock location. I installed a door speaker before checking if the tweeter fit. When I went to install there is no way to make it with without using a hole saw and gluing the tweeter. If I knew this was the case I would’ve ordered co-axles and I already installed the speaker so I can’t send it back."
5/5
2025-02-21
Best experience ever
"First thing I noticed was how user friendly the website is and how they tell you exactly what works with vehicle specific install.
Second thing was how they gave me the factory harness for all the speakers for free and a detailed step by step instructions.
Third is i ordered the speakers at 6pm at night on a friday and they were delivered at noon the next day on Saturday.
This company got there ish together you can believe that."
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5/5
2025-02-20
NAD C538 CD PLAYER
"I’m extremely pleased with my purchase and the outstanding service and the knowledgeable customer service representative I felt with on the phone!!!
Thanks very much for the speedy delivery and overall this has been a very enjoyable experience and I’m extremely pleased with my purchase!!!
Thanks Crutchfield… your all the best in my book!!!
Respectfully yours,
Bob Pagini"
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5/5
2025-02-19
Audio-Technica LP120XBT-USB Review
"This is my first turntable purchase - decided to get into vinyl to enjoy music more at home. I asked my brother who is a big audio guy to help me find a reasonably priced turntable with Bluetooth. He researched and recommended the Audio-Technica LP120XBT-USB. I purchased and it arrived so quickly. Setup was pretty easy, I had to watch a YouTube video to understand installing the weight on the arm but otherwise it was a breeze. Bluetooth connects to my soundbar or Bose headphones very easily. Love this purchase- feel like I’m experiencing songs for the first time again."
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5/5
2025-02-18
Yamaha RX-V6A AV receiver
"Crutchfield knocked it out of the park on the purchase of a new AV receiver. The website was a huge help in making the decision which mfgr/model would suit my needs. Free shipping and lightning fast order processing was a real bonus. The receiver was shipped within hours of the order being entered and it was on my door step in less than 24 hours. Couldn't have had it quicker if I bought it from a local dealer here in Baltimore. The unit was up and running the same day and final setup tweaks were complete by the second day.
I'm extremely happy with the entire experience."
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5/5
2025-02-18
Great service and knowledge
"Thank You Great Prices Very knowledgeable"
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5/5
2025-02-14
Crutchfield has been my go to for years.
"Friendly helpful customer support team. Great Selection. I have never received any thing I’ve ever ordered damaged in shipping. An all around great experience when shopping through Crutchfield."
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5/5
Updated on: 2025-02-10
Quick delivery and great product
"The delivery was quick! I installed the amplifier without any issues. I placed the amplifier behind the head unit with room to spare. I love the compact size and the INCREDIBLE sound."
5/5
2025-02-07
Helpful. Available.
"They answered every question I asked. I’ll be back."
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5/5
2025-02-06
Sony Ultra HD Blu-Ray/ DVD Player UBP-X700/M
"DVD Player was easy to set up and works great' Picture quality is exceptional . Crutchfield shipping was quite fast , It was a great hassle free experience. I have not yet reached out to Crutchfield Customer Service with a couple advanced set up questions . But past experience with them has always been very helpful. Bob Dailey"
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5/5
2025-02-05
Exceptional Service
"Crutchfield always provides a fantastic, curated service. Great products delivered promptly and with care. If there are any problems, they are outstanding in resolving them. For audio equipment, Crutchfield is always the first place I shop."
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5/5
2025-02-03
New Service The Old Way
"I think I have found my new provider for electronic products. Daria answered the phone when I called to ask questions about two TVs of different manufacturers I was interested in. She answered my questions and even brought up a couple of issues I had not thought of. She was unbiased and professional. When I made a purchase, she followed up until the TV was delivered. Also Crutchfield will provide assistance for life after your purchase. I can remember when service like this was expected, but I haven’t seen it in years, I was blown away. I will buy from from Crutchfield in the future."
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5/5
2025-02-01
Safe & Secure Service
"Excellent service as always. When other sellers failed, Crutchfield delivered. Thanks again."
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5/5
2025-01-30
Best customer service period !
"I’ve had to return Marshall 3 : earcups can rotate out of place & app connection to ‘cans’ is glitchy . Marshall 3 / 2 stars , Crutchfield / 10 stars ."
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5/5
2025-01-29
Incredible Company
"I have always had great experiences with Crutchfield staff whether they're in sales, customer service, or tech support. Lifetime support is a rare concept these days."
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16 - 30 of 2661 reviews
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Crutchfield is ranked #64 in computers & electronics
Crutchfield is ranked #18 in consumer electronics
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