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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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Customer Reviews | Filter Reviews
5/5
2006-11-20
"Received product in three days. The product includes many extra features that I have used for diagnosing my vehicle for problems and performance. Recommended."
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5/5
2006-03-23
"The Digimoto product has been great. It has allowed me to pull error codes, reset the check engine light and retrieve valuable sensor data. I recommend this tool for all DYI mechanics. A+"
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
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Customer service being knowledgeable
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1/5
2005-11-30
"Stay far away from this company been a month now and no order or refund received.
Have actualy laid a complaint of internet fraud against this company that is currently under investigation.
If visiting companies website go to the forum and look under general chat you will see that it is not an isolated incident"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
1/5
2005-10-21
"Ordered an "in-stock" item from this website. It's two weeks later and I still have no information. I finally got them to respond to ONE of my emails, and I got back a useless generic response about how I'll be notified when my order ships. No phone number, essentially no response to emails. STAY AWAY from this company."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
1/5
2005-08-27
"Bought a OBD2 scanner in July. It stopped working in a week after being used once. Sent multiple emails and they insisted it was software problem. Finally convinced them to replace it. Returned the scanner at July 25 and haven't heard from them for more than a month. I had to ask my credit card company to charge back the money I paid.
It seems this "company" only has two people. They are in charge of the sales, shipping and customer service. You might get a better service buying on EBAY. Don't waste your money here."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
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