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Directdeals.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (1 reviews) average score over the past
5
100.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 1
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
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Verified

5/5
2023-04-05
awesome purchase, great support
"best support, legit site, great purchase. I brought MS OFFICE 365 KEY,"

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Verified

5/5
2023-03-28
Beyond Excellent Customer Service!
"The best customer support encounter I have *ever* had. It was obvious he was sincere in wanting to help me with my issue. Explained that, due to my Microsoft Home software product being out of stock, I was upgraded to full Microsoft Office Professional Corporate LTSC Edition free of chargre and patiently assisted me with activating it My first purchase at Direct Deals. Consider me a customer for life. I will certainly refer my family and friends."

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5/5
2023-02-24
Excellent customer service.
"I have received software license keys without any issues for quite some time. Today I had a problem where I did not get my key. I sent an online support request and the issue was resolved promptly without issue. Directdeals.com is my go to site for Microsoft licensing."

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Verified

5/5
2023-02-07
Thank you directdeals!
"I was looking for a way to upgrade our SQL Server, but because of budget constraints, I had to look for something that was affordable. I found directdeals and I'm glad I did. they were very accommodating when I had questions. Thank you directdeals!"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


5/5
2023-02-07
very good customer service
"very good customer service. I had a problem with the server, I got in touch with the support team, and they helped me solve it very fast."

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


5/5
2023-02-06
I would highly recommend DirectDeals.com
"I was looking for help with my business and found directdeals.com. I had a lot of questions and they answered them all. They are very friendly and professional and returned my calls at a time convenient for me. They were prompt in responding to my emails. I highly recommend them!"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


5/5
2023-02-04
suraj solved my problem very well
"I was so frustrated that i couldn't get the product to work, but Suraj was able to take care of it very easily. What a relief! thank you!"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


5/5
2023-01-22
Suraj
"Hello I am very pleased with the product and the prompt professional service, which was available to me during the weekend. Thank you very much!"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


5/5
2023-01-21
Suraj
"Very professional, helpful, and fast. Thank you"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


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Verified

5/5
2023-01-20
Excellent Customer Service
"Windows 11 OEM key was not in the email. Contacted " Suraj " was there sent the Key at once. Great people to do business with. Thanks " Suraj ""

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


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Verified

5/5
2023-01-18
Suraj
"Very nice service and thanks"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


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Verified

5/5
2023-01-18
Support help
"Ankush was very professional and was able to help me quickly. He knew everything to do and succeeded with my assistance quickly. Steven"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


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Verified

4/5
2023-01-08
Some glitches in purchase experience, eventually OK
"I am wary about purchasing software on-line, having had a very bad experience with PC Destination while back where I lost $69.99 as a result. So now I tried another software reseller 'Direct Deals' for purchase of Windows 10. However, when attempting to download Microsoft MediaCreationTool (free from MS) it repeatedly failed. I tried customer service, thinking they would not get back to be right away, since it was now 6pm on a Friday. To my surprise, Suraj instantly responded and provided support, eventually allowing me to bypass the Microsoft tool download and install the ISO file-based operating system using Nero DVD Creator (already on my system) instead. I felt I was in good hands, and customer support (Suraj) was there for me every step of the way!"

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DirectDeals1 from Directdeals.com has responded
Posted Feb-07-2023

Thanks for the review. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


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Verified

5/5
2023-01-06
Suraj- great help
"He was quickly able to fix what I did wrong on the install."

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DirectDeals1 from Directdeals.com has responded
Posted Jan-06-2023

Thanks for the review, Mike. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


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Verified

5/5
2023-01-06
A great solutions-oriented company with efficient customer service. Very, very happy!
"Directdeals dot com helped me acquire an older version of MS Office that was compatible with an older system, and when the Microsoft registration server started spitting out erroneous, counter-productive info, I emailed customer service. A person named Suraj got back to me straight away, and with technical expertise and patience, we worked to achieve the best possible outcome - crisis averted! Will certainly buy again from this trustworthy company."

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DirectDeals1 from Directdeals.com has responded
Posted Jan-07-2023

Thanks for the review, Keith. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.


46 - 60 of 613 reviews
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About Directdeals.com

DirectDeals was established in 1999 and founded with a philosophy of fairness and trust. We work with our partners honestly and openly to ensure that all business transactions are planned and executed to maximize the satisfaction and efficiency of the transaction. DirectDeals customer service agents are professional IT specialists trained to provide your team with the industrys highest quality service and support. Each support agent has extensive software, technology, and service experience, so we know the struggles of small businesses and what it takes to stay afloat in a competitive marketplace. Nobody beats our fantastic service and incredible prices. Imagine how much you can add to your bottom line by having DirectDeals as your partner. Call us for pricing volume discounts and corporate, educational, and government pricing. We look forward to working with you as one of our business partners. We are proud to offer our services to you. Thanks for trusting DirectDeals.

Retailer Information

Contact:
Online Operations: 24/7
1-800-983-2471
support@directdeals.com

Directdeals.com

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This company does not currently solicit reviews

Category Rank

Directdeals.com is ranked #167 in computers & electronics

Directdeals.com is ranked #15 in software