Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Orderd a ThinkPad replicator on a Thursday and website never said the product was out of stock. Called Friday to find out status of order and they said they were expecting a shipment Friday or the next Monday and hence didn't bother updating the website. So I called back on the next Monday and still no shipment from their supplier. So I ended up canceling the order. If the product was not in stock in the first place, it should have been reflected on the website before I purchased."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
"I have ordered from this vendor in the past, & will continue to do so. Their orders are always received very promptly. & in good comdition.
Nancy Kane"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
"I purchesed a Nextvision N6 video scaler. The item was shiped out the same day and arived in two days! The price of the item was also excelent. Customer service was knowledgable and friendly."
"Nothing much to say, really... Oh, except that the monitor arrived sooner than expected (Dec 24), and was in time to be my Xmas present to myself :-) So you get bonus points for that. We've ordered from Eagle once or twice before and never had any problems as far as I can remember. Monitor works great. Thanks!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent