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5/5
2004-09-19
"Items were as advertised and shipped/arrived quickly. Will be happy to do business with them in the future."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2004-09-17
"I purchased a computer, monitor, UPS and a few accessories. I liked the price and service. It was easy to order and the merchandise was delivered promptly and in excellant condition.
I will certainly consider Eagle Computer for all my future purchases.
They provide a link to the shipper's tracking system which makes it convienent to track the shipment. I shipped FedEx ground.
All in all, it was easy and convient to deal with this company."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
1/5
2004-09-17
"put order for a toshiba laptop harddrive. The confirmation email received quickly. After waiting for 4 days for the shipment, sent email to customer service and got notice that the order was canceled due to "we sold MANY more
than we had in stock before we could update our site". This is the first and last I would deal with this company."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
1/5
2004-09-16
"This company advertised to sell the Toshiba 60GB for laptop, a day after I submitted the order with my credentials, they canceled the order saying the item is out of stock. I think this is a scam, they just want my information so they can resell it."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
2/5
2004-09-16
"They seem to have forgotten about the Mail Order Sales Rule. See http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm.
I placed an order 8 days ago for a refurbished item. 6 days ago I was told it would ship by today. Now it's back ordered. Today they expressly told me they do not know when, if ever, it may ship. Hmmm. I'll wait a few more days and see what develops."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Is easy to do business with
Is committed to quality products and services
Is consumer focused
5/5
2004-09-15
"I had a wonderful experience with this company. the ease of the website was great. The shipping was unbelievable fast. I ordered on Sunday and the product was at my front door on Tuesday. The product arrived as described with great packaging. I am a stickler for packaging and shipping and Eagle computers went above and beyond for a reasonable price which in today's internet age is hard to find. I will do more business with them as the need arrives."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2004-09-15
"Description of product could have been a bit better, however, I got a good product at a good price and it was delivered well packed and on time."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2004-09-14
"This was my first purchase from this seller. I was impressed with the quick delivery. The eagle store uses Fed-Ex ground and I had the package in just three days. They also kept me informed as to the status of my order."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
5/5
2004-09-09
"Eagle Computer was accurate in their descrption and honest in their dealings.
We reciieved the goods quickly and in excellent condition and we paid a very fair price. We would definitely buy from Eagle again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
5/5
2004-09-09
"Good quality, quick delivery, excellent packaging, great service!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2004-09-08
"Online ordering was a no-brainer. The complete Order was filled and shipped and received promptly. I have certainly added Eagle Computer to my Trusted entities to deal with and will again the next time I need anything that they offer."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
5/5
2004-09-07
"I am a home office user-owner. I make all buying decisions. Eagle had best price available. One unit arrived very quickly. I emailed to see where the other unit was. I got a response within 24 hours. Second unit was bring shipped from another location. Second unit arrived soon thereafter. Manager followed up to see that I had recieved the second unit in a timely way. Both units work as expected. I had a good experience and will shop with eagle again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2004-09-07
"Great prices and quick delivery - the two most important qualities for the decisive buyer."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2004-09-07
"This company is on the ball. Communications where clear and precise. Products are as described. Excelent pricing and fast shipping (sent out the same day items were ordered). Credit card not charge until items were delivered by shipper."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2004-09-07
"Web site easy to understand and move around in. Quick and easy delivery of software ordered."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
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Retailer Information
Contact:
M-F 8am-530pm Central Time
800-845-6471
service@saveateagle.com
Eagle Computer Systems
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