Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Limited sizes for petite Asians. Sizes seem to be always out of stock when it comes to petite. Prices could be more competitive or have more sales for non members. Overall great pair of quality scrubs."
Hello Matt, I'm truly sorry to hear about the delay with your order and the lack of communication. I understand how frustrating it can be to wait longer than expected, and we sincerely apologize for any inconvenience this has caused. Please know that we’re here to help. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance. Best, Lia
"Not happy with having to pay $64 monthy for membership to get the good price on my order. I feel it is a bit of bait and switch.
I appreciate the fast response from Allison at Fabletics, but her answer falls woefully short of the issue. While you do explain there are two options of buying, the explanation is only revealed in a colored box in small print AT THE CHECKOUT page. I come from the television news industry, and we call what you have done with the "payment options" explanation and paying for a "membership" to get the lower prices, BURYING THE HEADLINE. The deceptive practice I am accusing you of is not saying up front, "join our club, get this membership, and you will get great prices on our Fabulous Fabletic clothing." To only mention this fact, in small print in a colored box at check is subterfuge. My wife and I like your clothes, she's been a member for a long time. But the marketing approach you used in this promotion is misleading. I am disappointed with your previous answer. Please try again.
Best regards,
Mike Snyder"
Hello Mike, We're truly sorry to hear that you’re feeling unhappy with the membership and how it’s impacting your experience. We understand how frustrating it can be to feel like you’re being asked to commit to a monthly fee to access better pricing, and we appreciate you sharing your thoughts with us. We're here to help address your concern as quickly as possible, so we’ll send you a private message now. Best, Allison
Hello Blake, I'm really sorry to hear about your experience with our Member Services Team. It's disheartening to know that we fell short of your expectations. We strive for a positive shopping experience for all our members, and it sounds like we missed the mark this time. Your feedback is valuable to us, and we would appreciate the opportunity to make things right. Our Member Services Team will get in touch with you immediately for further help. Best, Lia
"Recieved a pair of " the one jogger " as a gift. Fell in love with them instantly, thank God they are black because I was wearing them multiple days lol. Had to get more, just bought 3 more joggers and 3 sets of shorts. Vip is the way to go !!!!! Love these products big time ! I've had most of the brands that are out there and these are my absolute favorite!!!!"
Hello Carla, I’m sorry to hear about the delay in your order, especially after opting for express delivery. We understand how frustrating this can be, and we want to make it right for you. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help. Best, Lia
"The website is really slow and has a hard time loading. I tried the app as well and it's slow too. Tried a different computer to see if it was me, tried from a hotspot, not me but the website is just slow and often times has many problems where you cannot pull up a page.
I enjoy everything Fabletics has to offer, just wish it was easier from a user standpoint."
Hello Bethany, We’re really sorry to hear that you’re experiencing issues with the speed of our website and app. We understand how frustrating that can be, especially when you're trying to enjoy everything we have to offer. I would really like to hear more about your experience so that I can make sure we’re on the same page to better assist you. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance. Best, Lia
LBTechstyle from Fabletics has responded
Posted Apr-18-2025I'm truly sorry to hear about the delay with your order and the lack of communication. I understand how frustrating it can be to wait longer than expected, and we sincerely apologize for any inconvenience this has caused. Please know that we’re here to help. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia