Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
Hello Sarah, Thank you for sharing your feedback with us. We understand how frustrating it can be to feel like you're being asked to commit to yet another membership when you're just looking for a decent product. Our goal is to offer you exclusive discounts and perks, but we understand how the membership model might not feel right for everyone. We will send you a private message right away to address this promptly. Best, Allison
"I am going to cancel my membership because for the last FOUR months, at least, they never have the shorts I like in my size. I check multiple times a week. Very frustrating."
Hello Christine, Thank you for reaching out. We're truly sorry to hear about the frustration with the availability of your favorite shorts. We understand how disappointing it must be to check repeatedly and find your size out of stock. We aim to offer a variety of sizes and ensure availability, but we understand this hasn’t been your experience lately. We will send you a private message right away to address this promptly. Best, Allison
"I bought scrubs from 3 different brands and so far I find Fabletics the best of them. I love the material, the fit, and how comfortable it feels especially when I am moving around a lot at work. I just got 3 sets today due to the sale. I only gave 4 stars due to the fact that I have to pay for membership to be able to get good deals. Sad that I will have to unsubscribe soon because it is a little too much for me to be paying for membership. I hope you can come up with something better to make it more affordable."
"I was excited about my first purchase and was eagerly awaiting its arrival. I was not provided with a tracking number but received an email stating my order was delayed. They gave no specifics other than delayed. After 13 days I did receive PART of my order but was not given any specifics on when the rest of my order would be on its way. Now I have to wait for the rest of my order to come in so I can exchange the all the leggings for a smaller size. Kind of disappointed for my first order."
Hello Kristin, Thank you for sharing your experience with us. We're truly sorry to hear about the delays and lack of tracking information with your first order. We understand how frustrating it is to receive part of your order and be uncertain about when the rest will arrive, especially when you need to exchange items for a smaller size. We're here to help address your concerns as quickly as possible, so we’ll send you a private message now. Best, Allison
"Shipping takes so long, you get no updates, not even a tracking number, they charge you for the monthly vip membership even if you skip or buy products. Very unsatisfied"
Hello Lina, Thank you for sharing your concerns, and we're sorry to hear about the issues with shipping and VIP membership charges. We understand how frustrating delays, lack of tracking updates, and confusion around charges can be. Please know we aim to provide timely updates and tracking information for all shipments, and we regret that this wasn’t the case for you. We will send you a private message right away to address this promptly. Best, Allison
ACavantechstyle from Fabletics has responded
Posted Apr-17-2025Thank you for sharing your feedback with us. We understand how frustrating it can be to feel like you're being asked to commit to yet another membership when you're just looking for a decent product. Our goal is to offer you exclusive discounts and perks, but we understand how the membership model might not feel right for everyone. We will send you a private message right away to address this promptly.
Best,
Allison