Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Second time ordering and not the last one. Trees come very well protected and the warranty is great. Called for questions and very friendly assisted me."
"I have had a few issues with damaged plants, and of course expected a fight the first time. they made it so easy and correctly handled the situation that i was near speechless (rare for me) and ended up explaining how I was ready to 'fight' but they fixed it so fast it was impossible.
They make it so if an error, mistake, negligence was commited instead of leaving with a "never again" feeling, its more of a 'well that's conveinent'. They also hire the right people for phones, polite, quick, at least mildly intelligent workers."
"A great site, and very informative. Many options, great functionality with the online form, lots of customer reviews. If they arrive as promised I will rave to everyone I know. Thank you!"
"The products that I ordered were delivered in good packaging. One item was missing. I contacted customer service and they readily agreed to send the missing ordered item."